Systems Analyst

Position Overview

Responsible for evaluating and improving the business systems to meet the needs of users and enhance operational efficiency. This position involves gathering requirements, analyzing processes, developing specifications and collaborating with stakeholders to implement effective technological solutions.

Duties And Responsibilities

• Serve as a Subject Matter Expert (SME) for business system applications
• Gather and analyze business requirements from stakeholders across departments
• Evaluate current systems and processes to identify enhancement opportunities
• Collaborate with technical teams on proposed system specifications and modifications
• Develop clear specifications for the system development team
• Provide input on the prioritization of software development projects
• Perform testing and validation of new features and updates
• Lead the creation and maintenance of system documentation and user guides
• Provide end‑user training and support for the business system
• Aid with Master Data Management initiatives
• Monitor industry trends, best practices and emerging technologies

Position Requirements

• Bachelor's degree in a related field or equivalent experience
• Strong analytical, problem‑solving, and team collaboration skills
• Project management experience preferred
• Excellent communication skills with the ability to explain technical concepts to non-technical audiences
• Continuous improvement mindset
• Experience presenting to stakeholders at all levels
• General knowledge of software design and databases is helpful
• Occasional travel may be required

Physical/Mental Requirements

Necessary to perform essential functions of the position: normal standing, bending, walking, lifting in an office environment. No Visa Sponsorship.