Systems Analyst
About the job
The Systems Analyst supports, enhances, and maintains Gentex’s SAP ERP landscape by ensuring stable, reliable, and efficient business system operations. This role bridges business needs with technical solutions, providing day-to-day support while also contributing to strategic systems development.
KEY RESPONSIBILITIES
- Provide Tier 1–2 technical support for SAP and related business applications; diagnose and resolve technical issues efficiently.
- Perform system administration tasks, including user provisioning, security updates, and maintenance of system configurations.
- Support SAP transports, patches, upgrades, client refresh, and functional enhancements; participate in testing cycles.
- Conduct system testing for new features, integrations, and improvement initiatives.
- Deliver end-user support and training; develop training materials and documentation.
- Analyze business requirements and recommend solutions that align with Gentex’s digital transformation strategy.
- Collaborate with project teams to support system implementations, enhancements, and cross functional initiatives.
- Monitor and troubleshoot system interfaces, integrations, and background jobs.
- Identify opportunities for process improvement, automation, and system efficiency gains.
- Maintain awareness of SAP roadmap, best practices, and emerging technologies.
Role Development Responsibilities
- Partner closely with the Principal Systems Analyst to cross train on core SAP administrative functions and technical processes.
- Gradually assume ownership of assigned SAP modules, integrations, or functional areas.
- Develop and maintain internal technical documentation, configuration records, and support playbooks to build organizational knowledge for long term continuity.
- Participate in long term system planning, architecture discussions, and implementation strategy.
Qualifications
- Education and/or Professional License(s): Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related discipline. SAP or industry certifications are a plus.
- Experience: Required: 3–5 years of experience supporting or administering enterprise business systems. Working knowledge of SAP ERP (S/4 HANA). Hands-on experience with application troubleshooting, system administration, and end-user support. Strong analytical, problem-solving, and communication skills. Demonstrated ability to work both independently and collaboratively. Preferred: Experience with SAP Basis concepts (transports, system navigation, monitoring). Familiarity with SAP security and role-based access management. Understanding of system integrations (IDocs, RFCs, APIs, middleware). Experience working with manufacturing or government/DOD environments. Exposure to release/change management processes. Familiarity with SAP BTP, Cloud Connector, Integration Suite.
To Apply
To Apply: https://www.gentexcorp.com/careers/
Location
Gentex’s Carbondale facility is located in Northeastern Pennsylvania in Lackawanna County. Carbondale, PA is about twenty miles north of Scranton, PA, 50 miles south of Binghamton, NY, and about 125 miles from New York City and Philadelphia. The area hosts numerous nearby state parks, nature preserves and local colleges and universities, including The University of Scranton and Marywood University. Northeast Pennsylvania is a beautiful area and offers an excellent cost of living. It is a great place to work, meet people, raise a family and live!
Company Information
Gentex Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any applicable state or federal protected class. Gentex is an E-Verify Participant. Pre-employment drug/alcohol/background screening is required.