Systems Administrator - Windows Server + M365

About the role

This role assists in the configuration and maintenance of Flad’s system infrastructure, including application license servers, Windows servers, and escalations from the service desk. It also assists with Windows enterprise systems administration and on-premises Microsoft systems.

Responsibilities

• Maintain and manage Microsoft 365 services and related processes.
• Perform system administration for all assigned systems, manage vendor relationships, and maintain the security and integrity of systems and backups.
• Absorb responsibility for managing system administration for infrastructure systems such as building security, Microsoft systems infrastructure, and software licensing systems.
• Absorb responsibility for evaluating, researching, and implementing Windows server-based technologies.
• Oversee the installation, configuration, testing, deployment, upgrading, management, and documentation of Windows server hardware, Hyper-V, and software configurations to maximize security, reliability, and minimize vulnerabilities.
• Manage the installation, support and updates of software applications and Windows Server operating systems.
• Participate in technical support on troubleshooting problems and standard software applications.
• Perform scheduled rotation of routine technical support duties (help desk and pager).

Requirements

• Minimum one year of relevant systems support experience required.
• Minimum one year of experience with Microsoft Windows Server operating systems and Microsoft Windows 11 operating system required.
• Experience with Microsoft Office applications and other similar standard office applications required.
• Familiarity with AutoCAD, Revit, and Adobe desktop publishing/design applications preferred.
• Minimum one year of experience installing, configuring, and troubleshooting IP computing devices on a TCP/IP network required.
• Experience with Powershell scripting, automation methods, InTune policies and GPOs required.
• Experience with automated software deployment systems such as WSUS, PDQ Deploy, InTune, etc. preferred.

Qualifications

• Minimum two-year technology degree required.

Skills

• Ability to communicate effectively (written and verbal) with clients, consultants, and team members.
• Skilled at working well within a team environment, with people at all levels of an organization, while juggling multiple demands.
• Strong attention to detail, excellent organizational and interpersonal skills, and flexibility in adjusting to shifting priorities and/or deadlines.
• Ability to problem-solve and resolve client issues while providing a quality, personable experience.

Benefits

• Generous paid time off and paid holidays.
• Financial health and wellness benefits - retirement savings plan; fiduciary advisor; identity theft plan; Section 125 flexible benefits, including mass transit and parking; income protection – life insurance, short-term disability, long-term disability; Employee Assistance Program (EAP).
• Continuing education and career development – internal programs; funds set aside for external programs, licensure and sustainability support, annual professional registration, and organization reimbursement.
• Hybrid work environment.