Jobs · Information Technology

Systems Administrator - SAP Business Objects

NTT DATA North America · Plano, TX · 5 days ago
Information Technology$94k–$163k/yrFull-time

About the role

NTT DATA seeks to hire exceptional, innovative, and passionate individuals to join our team remotely in the US. We are currently looking for a Systems Administrator - SAP Business Objects to support the Project Sunshine initiative.

Responsibilities

  • SAP BusinessObjects (BO) Administration:
    • Administer SAP BusinessObjects BI platform environments (Development, QA, Production)
    • Perform installation, configuration, upgrades, and patching of BO components
    • Manage user access, roles, and security settings
    • Monitor platform health including CMS, Web Intelligence, and scheduling services
    • Troubleshoot system issues and optimize report performance
  • Systems & Infrastructure Administration:
    • Manage Windows/Linux server environments supporting BI platforms
    • Support application servers, web servers, and middleware components
    • Maintain system performance and ensure high availability
    • Perform capacity planning and system patching
    • Support disaster recovery and failover planning
  • Production Support & Incident Management:
    • Provide L2/L3 production support for SAP BO and infrastructure issues
    • Perform root cause analysis and implement corrective actions
    • Monitor job schedules and ensure timely execution
    • Track incidents using ITSM tools in alignment with SLAs
  • Performance Optimization & Monitoring:
    • Proactively monitor system health to prevent performance issues
    • Optimize BO performance and system resource usage
    • Recommend improvements to infrastructure scalability
  • Security & Compliance:
    • Implement system security and access controls
    • Ensure compliance with healthcare regulations (e.g., HIPAA)
    • Support audit requirements through documentation and logging
  • Collaboration & Continuous Improvement:
    • Collaborate with data engineers and BI developers
    • Support data platform modernization initiatives
    • Enhance monitoring and automation practices
    • Maintain documentation and runbooks

Qualifications

  • 3–6 years of experience as a Systems Administrator or BO Administrator
  • 3+ years experience supporting enterprise production environments
  • Technical Skills:
    • 1+ year SAP BO components (CMS, Web Intelligence, CMC, Scheduling)
    • 1+ year Windows and/or Linux server administration
    • 1+ year Application/web servers (Tomcat, IIS)
    • 1+ year System monitoring and performance tuning
    • 1+ year Networking fundamentals
  • Preferred Qualifications:
    • Experience with SAP HANA or SAP data platforms
    • Experience with SAP BusinessObjects BI Platform (4.x preferred)
    • Exposure to cloud environments (Azure, AWS)
    • Experience with ETL tools or data integration workflows
    • Healthcare industry experience

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