Systems Administrator - Practice Management Systems (PMS)

Key Responsibilities

• Own and coordinate day-to-day support for live Denticon practices.
• Manage PMS-related ticket intake, triage, prioritization, and resolution tracking.
• Act as the primary point of coordination between practices, IT, application support teams, and vendors.
• Support the evolution of a structured Denticon application support model.
• Support Denticon conversion projects with a primary focus on data mapping, data validation, and data integrity.
• Cookordinate PMS-related activities throughout the conversion lifecycle, including pre-conversion preparation, conversion weekend execution, and post-go-live validation.
• Act as a central point of coordination during conversion and go-live weekends, ensuring issues are tracked, prioritized, and resolved.
• Validate final converted data and system readiness in partnership with vendors, data teams, and practices.
• Cookordinate support for legacy practice management systems while they remain in use.
• Ensure continuity, issue tracking, and operational stability during the transition period.
• Oversee Denticon system administration, including user access, roles, security, and core configurations.
• Cookordinate system updates, configuration changes, and enhancements aligned with operational needs.
• Ensure consistent application of PMS standards and best practices.
• Own PMS-related data, including Denticon data flowing into the data warehouse.
• Cookordinate PMS data issues related to reporting, integrations, and data quality.
• Maintain oversight of Jarvis connectivity and PMS-related data dependencies while they remain in scope.
• Partner with analytics and data teams to ensure reliable, consistent PMS data.
• Partner with PMO, IT, Operations, vendors, and practice leaders to align PMS support and project activities.
• Communicate status, risks, and trends related to PMS operations and conversions.
• Identify recurring issues and improvement opportunities across PMS platforms and conversion processes.

Requirements

Not specified.

Qualifications

Not specified.

Skills

Not specified.

Benefits

Not specified.

Pay

$50,000 - $80,000 annually.

Schedule

Monday-Friday.