Systems Administrator

Essential Duties And Responsibilities

• Review server logs and take actions based on events found.
• User account management: create, modify and decommission user accounts as directed.
• Audit Active Directory for users and objects no longer needing to be there.
• Assess servers and disable features and services not required for production on a per server basis.
• Review and adjust Group Policy Objects (GPOs) where applicable per office and department.
• Analyze & identify upgrades to essential IT systems and make recommendations for systems and servers based on patch release cycles.
• Manage Office 365 tenant, assigning licenses, enabling or disabling features, troubleshooting issues and performing audits and compliance reviews.
• Manage the phone systems across the Boot Barn infrastructure.
• Develop, create and maintain scripts to support most repetitious activities.
• Support the file storage systems and assign access and permissions as requested or needed.
• Enroll and manage devices in our MDM solution.
• Support mail and mail flow along with filtering via our mail security suite.
• Manage server certificates.
• Repair and recover from hardware or software failures and communicate with impacted constituencies.
• Conduct quarterly User Access Reviews per the compliance department’s needs.
• Determine what patches are safe to release based on testing.
• Create documentation supporting administrative duties assigned in a centralized and shared location.
• Update documentation as needed.
• Undertake project work - installing new Windows and Linux based systems, servers and services for specific uses and purposes.
• Utilize a helpdesk ticketing system to track projects, log support calls, and keep management up to date with all issues.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in a similar role.
• Experience with Windows Server environments, including Active Directory administration.
• Experience with Microsoft Office 365 and related technologies.
• Experience with phone systems and PBX configurations.
• Strong scripting skills (PowerShell, VBScript).
• Experience with MDM solutions.
• Experience with email security and filtering tools.
• Experience with server certificate management.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.