Systems Administrator Lead
Trace Systems Inc. · Pope AFB, NC · 3 days ago
Information TechnologyFull-time
Job Responsibilities
- Monitor, administer, troubleshoot, and restore enterprise systems and services across physical, virtual, cloud, and hybrid computing environments.
- Support ISR mission systems and associated server infrastructure, ensuring reliable availability, performance, and delivery of operational mission data.
- Work directly with vendors and mission partners to ensure complete integration of new technologies into the C2/ISR enterprise.
- Perform root-cause analysis of system outages, performance degradation, and service disruptions while documenting findings, corrective actions, and lessons learned.
- Install, configure, maintain, and troubleshoot Microsoft Windows Server, Linux, virtualization platforms, storage solutions, and enterprise applications.
- Prepare and deliver operational reports, technical assessments, outage summaries, and status briefings to customer leadership.
- Provide technical assistance to users operating from headquarters, regional hubs, remote sites, and forward-deployed locations.
- Maintain system documentation, architecture diagrams, standard operating procedures, configuration baselines, and knowledge management repositories.
- Cookordination activities with network engineers, cybersecurity personnel, logistics support teams, and program management staff to ensure mission success.
- Administer and support enterprise services including Active Directory, Group Policy, DNS, DHCP, file services, virtualization platforms, backup solutions, and identity/access management systems.
- Support Information Assurance (IA), Risk Management Framework (RMF), STIG implementation, vulnerability remediation, and cybersecurity compliance activities.
- Assist with system capacity planning, performance monitoring, resource optimization, and modernization initiatives supporting customer objectives.
- Occasional travel requirements, site surveys, acceptance testing, and field troubleshooting activities as required. May require overnight testing to meet mission needs.
Requirements
- Active, in-scope US Government issued Secret clearance.
- Due to the nature of the work and contract requirements, US Citizenship is required.
- Candidates must meet the qualification requirements of DoDM 8140.03 for the DCWF 451 - System Administrator (Intermediate) work role through an approved qualification pathway (Education, DoD Military/Training, Certification, or a combination thereof), as defined by the applicable contract.
Qualifications
- 7+ years administering servers/VMs/storage, patch/backup, and IAM.
- Experience supporting SOCOM, CENTCOM, AFRICOM, TRANSCOM, Space Force, or other Combatant Command environments.
- Experience supporting OCONUS operations and remote-site sustainment activities.
- Prior military service or experience supporting DOD customers.