Systems Administrator L3

About the role

The Systems Administrator will provide support for implementation, troubleshooting and maintenance of IT systems. They will manage daily activities of configuration and operation of IT systems, assist users in accessing and using IT systems, and provide support to IT systems including day-to-day operations, monitoring, and problem resolution.

Responsibilities

• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Provide assistance to users in accessing and using IT systems
• Support the dispatch system and hardware problems and remains involved in the resolution process
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
• Support the design of the systems, mission architecture and associated hardware
• Analyze and resolve complex problems associated with server hardware, applications and software integration

Qualifications

• TS/SCI PolyB
• + 15 years experience
• 5 yrs experience in Information Assurance (In addition to systems-based operating systems, configure and manage virtual environments)
• 5 yrs experience in Information Technology (Patch systems based on state-of-the-art security and functional parameters)
• Experience with enterprise-level Linux distributions (e.g. Red Hat, CentOS, Ubuntu)
• Strong knowledge of Linux operating systems and command line interface (CLI)
• Experience with system automation tools with a focus on Ansible
• Knowledge of network protocols and services (e.g. TCP/IP, DNS, DHCP)
• Familiarity with virtualization technologies (e.g. VMWare, KVM, Docker, OpenShift)
• Knowledge of database management systems (e.g. MySQL, PostgreSQL)
• Experience with monitoring and logging tools (e.g. Nagios, Zabbix, ELK Stack)
• Understanding of security best practices and protocols
• Familiarity with version control systems (e.g. Gitlab)

Benefits

• 100% company-paid health, dental, and vision premiums
• Automatic company contributed Health Savings Account (HSA) up to $3,900 for families
• Up to 7 weeks of Paid Time Off (PTO)
• Automatic 401k Investment
• Paid 11 Federal Holidays
• BlueCross BlueShield Health Insurance
• Tuition/Training Reimbursement
• Access to Ravens season tickets in club level
• Company-paid golf events for your time and course fees

Pay

No vesting schedule, no annual requirements for perks — we believe you should have the freedom to choose the benefits that work best in your life.

Schedule

Employee Freedom of Choice