Systems Administrator Intern

About the role

This role supports a leading research institution associated with a major public university, renowned for its contributions to national security and applied research in information technology and advanced engineering. The institution provides cutting-edge computing environments and capabilities, ensuring secure, responsive, and compliant IT services for demanding research projects.

Responsibilities

• Identify, analyze, and document processes for streamlining or shifting to lower-tier teams
• Collaborate with technical teams to create or update standard operating procedures (SOPs)
• Create or update training documentation for complex systems and applications
• Assist with ticketing queues and other assigned tasks
• Routinely interact with other Information Technology professionals

Requirements

• Ability to express ideas clearly for strong teamwork and effective collaboration
• Proven success in an office environment demonstrating strong communication and organizational skills
• Aptitude for quickly learning and understanding new processes and procedures
• Strong ability to gather information through interviewing and reading specifications
• Desire to learn and continuously improve computer-related knowledge
• Flexibility to adapt to rapidly changing priorities and multi-task to solve difficult problems

Benefits

• Opportunity to contribute to leading-edge research environments
• Paid internship experience in Systems Administration

Schedule

Work up to 20 hours per week during semesters and 40 hours per week over summer.