Systems Administrator II Windows Server/Desktop

Evaluates, Configures, and Maintains Systems

Evaluates, configures, and maintains systems including installing and testing new releases.

Maintains Operating Efficiency

Maintains appropriate records including statistical reports, inventories, and technical documentation among others. Monitors and evaluates operating efficiency, analyzes performance and tuning.

Security and Vulnerability Management

• Mitigates application and operating system vulnerabilities to ensure security of information systems.

Support and Problem Resolution

• Serves as a focal point for support. Analyzes system problems to identify problem areas. Follows established procedures required for efficient management of the infrastructure. Resolves escalated service requests and support tickets related to Windows server environments.

Project Management

• Manages medium enterprise projects according to division standards and requirements.

Subject Matter Expert

• Has broad technical knowledge of information systems and recommends solutions based on current infrastructure components.

Qualifications

• 2+ years of systems administration experience.
• Bachelor's degree in the field of Information Systems, Computer Science, or Computer Engineering, with a minimum of 24 semester hours of computer-related courses, or two additional years of direct work experience.

Skills

• Working knowledge of specific operating systems (Windows Server).
• General knowledge and experience in scripting tools (like PowerShell) to support database, web and application administration.
• Experience with Windows 10/11 Desktop operating systems preferred.
• Experience with M365, Exchange online, SharePoint, Teams, OneDrive preferred.
• Experience with Active Directory and Group Policy Management.
• Patching and vulnerability management of all platforms and products.
• Evaluate, customize and maintain systems including installing and testing new releases.
• Install, configure, manage, patch, troubleshoot, and upgrade Windows Servers and Domain Controllers.
• Resolves escalated service requests and support tickets related to Windows server environments.
• Reviews, evaluates, and recommends new or upgraded systems software packages and related hardware, based on established standards.
• Manages medium enterprise projects according to division standards and requirements.
• Work closely and escalates issues directly with vendors to ensure that supporting operating systems are compliant with applications, including required patch levels, hot fixes, and revisions.
• General understanding of installation, configuration and administration of enterprise web services, application servers, databases, clustering backup and recovery systems, portals, firewalls, virtual private networks, terminal services, authentication and authorization, collaboration, and load balancing.

Benefits

Regular and reliable attendance is an essential function of this job.

United States Citizenship.

We Value Ability to obtain and maintain, if required for position, a U.S. Department of Energy (DOE) security clearance (some positions require additional DOE designations).