Systems Administrator II

About the role

Trucordia is seeking a Systems Administrator to support, maintain, and enhance core enterprise IT systems across a growing organization.

Responsibilities

• Administer and support core enterprise systems including Active Directory, Microsoft Entra ID, Exchange Online, Intune, SharePoint, OneDrive, Teams, and other Microsoft 365 services.
• Manage identities, user accounts, groups, licenses, mailboxes, permissions, devices, policies, and access controls across enterprise platforms.
• Lead and support tenant-to-tenant migrations across Microsoft 365 services using tools such as AvePoint, BitTitan MigrationWiz, Quest, ShareGate, or similar solutions.
• Assist with post-acquisition IT integrations including identity alignment, directory cleanup, endpoint onboarding, mailbox migration, access management, and platform standardization.
• Troubleshoot issues across identity, authentication, mail flow, DNS, endpoint management, device compliance, and user access while partnering with internal IT teams to resolve escalations.
• Create and maintain documentation and support materials; provide post-migration and operational support; identify process improvements; and help standardize tools, policies, and procedures across acquired organizations.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent professional experience.
• 4+ years of systems administration, infrastructure, or enterprise IT experience.
• Hands-on experience administering Microsoft 365 services, including Active Directory, Microsoft Entra ID, Exchange Online, SharePoint, OneDrive, Teams, and Intune.
• Experience managing users, groups, permissions, mailboxes, licensing, devices, policies, and access controls.
• Strong troubleshooting skills across identity, authentication, mail flow, DNS, endpoint management, licensing, and Microsoft 365 services.
• Working knowledge of PowerShell for administration, automation, and reporting.
• Experience with endpoint management, device compliance, application deployment, and configuration management.
• Strong documentation and communication skills, with the ability to manage multiple priorities and collaborate across technical teams, vendors, and end users; willingness to travel up to 10 to 20 percent as needed.

Preferred Qualifications

• Experience supporting Microsoft 365 tenant-to-tenant or large-scale email and collaboration migrations using tools such as AvePoint, BitTitan MigrationWiz, Quest, ShareGate, or similar platforms.
• Experience supporting IT integrations related to mergers, acquisitions, business consolidations, or platform standardization efforts.
• Experience in regulated industries such as insurance, financial services, healthcare, or legal, with insurance industry experience preferred.
• Microsoft certifications related to Microsoft 365, identity, messaging, endpoint management, security, or Azure.
• Experience with Microsoft security and compliance tools, including Conditional Access, Defender, Purview, retention, eDiscovery, and data loss prevention.
• Experience with Intune and endpoint solutions, including Autopilot, policy management, security baselines, device lifecycle management, and familiarity with ITSM platforms such as ServiceNow or Jira Service Management.

Benefits

Please see our company Benefits:

• Medical, Dental, Vision
• Life and AD&D insurance
• FSA / HSA
• Commuter & Child Care FSA
• Cancer Support Benefits
• Pet Insurance
• Accident & Critical Illness
• Hospital Indemnity
• Employee Assistance Program (EAP)
• 11 Paid Holidays
• Flexible PTO
• 401K