Systems Administrator II

Core Responsibilities

• Maintain data files and control procedures for networked desktop and server-connected systems.
• Ensure system security and data integrity through user account, password, and access management.
• Perform and verify daily system backups, execute file restores, and maintain backup media inventories.
• Install, configure, and maintain hardware and software across UNIX/Linux, Windows, and macOS platforms.
• Triage, escalate, track, and resolve user support tickets using enterprise ticketing systems.
• Aid with vulnerability scanning, patch management, and remediation efforts.
• Support asset tracking and inventory management using property management and tracking tools.
• Maintain hardware, software, and configuration databases and supporting technical documentation.
• Perform media sanitization and assist with IT equipment disposal processes.
• Generate reports on system health, backup status, inventory, and open service requests.
• Participate in on-call support rotations and assist with after-hours operational support.
• Support compliance with Federal cybersecurity policies including FISMA and NIST requirements.
• Provide audio/visual and video teleconference (VTC) setup and support services as needed.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
• 2-4 years of hands-on systems administration experience in a networked enterprise environment.
• Experience with macOS administration, Jamf Pro, and Apple Business Manager.
• Solid understanding of TCP/IP, DNS, DHCP, and networking fundamentals.
• Experience managing user accounts, access controls, and password administration.
• Experience performing system backups, restores, and data integrity verification.
• Ability to work independently under general supervision and manage assigned priorities.
• Ability to obtain and maintain a Public Trust background investigation.
• U.S. Citizen or otherwise authorized to work in the United States.

Preferred Qualifications

• Familiarity with BigFix, PDQ Suite, Graylog, and enterprise monitoring tools.
• Experience with Druva or comparable enterprise backup solutions.
• Knowledge of Federal cybersecurity frameworks including FISMA, NIST 800-53, and RMF.
• Exposure to vulnerability scanning tools and remediation workflows.
• Experience supporting scientific research or research computing environments.
• Active Directory administration experience.
• CompTIA Security+, Linux+, or equivalent technical certifications.

Salary

$90,000

RIVA Benefits

• Paid Time Off / Sick Leave
• Health, Dental, and Vision Coverage
• Life Insurance
• 401(k) Retirement Plan with Company Match
• HSA/FSA Spending Accounts
• Long- and Short-Term Disability
• Pet Insurance
• Wellness Program Initiatives
• RIVA Flex (Flexible Hours and Hybrid Support, where applicable)

Additional Workplace Benefits

• Equal Opportunity Statement