Systems Administrator II

Job Summary

Ampcus Inc. is seeking a highly motivated Systems Administrator II to join our talented team. The ideal candidate will have 3-5 years of experience administering Box in an enterprise environment, strong understanding of data governance principles, and knowledge of identity and access management.

Responsibilities

• Serve as the primary administrator for the Box platform, including user provisioning, access controls, and system configuration.
• Act as a data custodian by ensuring proper classification, retention, and protection of enterprise data stored in Box.
• Provide support to employees using Box and serve as an escalation point for complex access, sharing, and collaboration issues.
• Develop and enforce governance policies related to file sharing, external collaboration, and data lifecycle management.
• Monitor and audit Box usage to ensure compliance with internal policies and regulatory requirements.
• Cook up integrations between Box and other enterprise systems (e.g., Microsoft 365, Salesforce, identity providers).
• Communicate system updates, policy changes, and best practices to business stakeholders and end users.
• Identify opportunities to improve data organization, storage efficiency, and collaboration workflows.
• Research and implement new Box features, tools, and automation capabilities to enhance productivity and security.
• Ensure timely resolution of user issues by documenting impact, assigning priority, and tracking to resolution.
• Support data migration, cleanup, and archival initiatives across departments.

Requirements

• Strong understanding of data governance principles, including data classification, retention, and compliance.
• Knowledge of identity and access management (IAM), including SSO, MFA, and role-based access controls.
• Familiarity with enterprise security practices such as DLP (Data Loss Prevention), encryption, and audit logging.
• Strong knowledge of Box features including Shield, Governance, Relay, and Platform APIs with integrations.
• Ability to analyze and remediate data access risks and permission issues.
• Strong communication skills to work with both technical teams and business stakeholders.
• Experience documenting processes, policies, and technical configurations.
• Ability to manage multiple priorities and respond effectively to data-related incidents.

Qualifications

• 3-5 years of experience administering Box in an enterprise environment.
• Understanding of compliance frameworks (e.g., GDPR, SOC 2, HIPAA) is a plus.

Benefits

• Ampcus Inc. is an Equal Opportunity Employer.

Pay

TBD

Schedule

N/A