Systems Administrator - Cloud & Endpoints

Duties/Responsibilities

• Own and maintain endpoint management policies, device enrollment, compliance baselines, and Apple device management using enterprise MDM platforms (e.g., Microsoft Intune, Jamf, or equivalent).
• Manage zero-touch device provisioning and automated enrollment workflows (e.g., Windows Autopilot, Apple Business Manager, or equivalent).
• Operate the full patch lifecycle: deployment schedules, exception handling, failed-patch remediation, and compliance reporting for leadership.
• Manage hardware asset lifecycle across more than 10 office locations: asset tracking, 4-year device refresh planning, and procurement cart submission for Corporate IT Manager approval.
• Build and maintain automation scripts for endpoint management and device provisioning (e.g., PowerShell, Python, or equivalent); collaborate with the engineering team on cross-domain automation projects and shared tooling.
• Generate and maintain compliance and audit reporting for all endpoint platforms in scope: device compliance posture, patch status, enrollment coverage, and hardware asset inventory; deliver to Corporate IT Manager on a defined cadence.

Skills & Qualifications

• 3+ years in a systems administrator, endpoint engineer, or desktop engineer role with direct responsibility for a managed endpoint environment of 100+ devices.
• Hands-on experience with at least one enterprise MDM platform: policy configuration, device enrollment, compliance management, and troubleshooting.
• Scripting proficiency in PowerShell or equivalent; demonstrated use of scripting to automate endpoint management tasks.
• Relevant certifications preferred (e.g., Microsoft MD-102, AZ-104, CompTIA A+, or equivalent).

Physical Requirements

• Must be able to work at a computer for extended periods of time.
• Must be able to lift up to 30 lbs. when handling IT equipment, servers, and hardware shipments.
• Must be able to travel to PTMA office locations across the United States as needed.