Systems Administrator
WhiteCap Search · New York, NY · Yesterday
HybridInformation TechnologyOther
What You'll Do
- Manage and administer Microsoft 365 applications and services
- Oversee and administer cloud environments on AWS and Azure
- Maintain users in Azure Active Directory
- Develop and deploy automation scripts using PowerShell and/or Python to streamline system processes
- Maintain Single Sign On integrations with external SaaS platforms
- Collaborate with cross-functional teams to implement IT solutions that align with business objectives
- Troubleshoot and resolve technical issues related to server and network infrastructure
- Setup new hire accounts and manage onboard and offboarding procedures
- Absorb and manage cleanup of user accounts and resources
- Troubleshoot and resolve systems related incidents and serve as escalation point for helpdesk team members
- Create documentation for end user and new hire onboard training
- Create and maintain internal documentation for the IT team
- Assist with the deployment and configuration of user devices with internal MDM (Microsoft Intune and Jamf Pro)
- Work with the Information Security team to implement security policy according to business needs
- Ensure internal workstation and server infrastructure is kept up to date
Required Skills and Experience
- Jira and Confluence experience (preferred)
- Powershell (1-2 years of experience required)
- Python (preferred)
- Automation/scripting experience
- Ability to proactively anticipate issues and create plans for remediation
- 3-4 years Systems Administration experience
- Strong proficiency in Microsoft 365
- Familiarity with Azure AD IAM and RBAC
- Windows and Mac proficiency
- Experience in healthcare a plus
- Excellent oral and written communication skills
- Networking knowledge
- Proficiency in managing Microsoft 365 applications and services
- Experience with AWS and Azure cloud platforms
- Strong scripting skills in PowerShell and Python for automation
- Solid understanding of server and network infrastructure
- Excellent problem-solving and communication skills
- Experience with Windows and Mac MDM