Systems Administrator

About the role

Bowhead seeks a Systems Administrator to join the team at Shaw Air Force Base, South Carolina. The role involves installing, configuring, and troubleshooting computer networks and providing help‑desk technical assistance and training to users.

Responsibilities

• Install, configure, and troubleshoot computer networks and associated assemblies.
• Provide help‑desk technical assistance and training to system users.
• Assist with basic configuration, monitoring, troubleshooting, analysis, and repair of databases, switches, networks, video systems, and long‑haul communications.
• Participate in the design, installation, and administration of local networks using multiple protocols and various computer systems.
• Write problem reports, assist with root‑cause analysis, and recommend configuration and process changes.
• Install, upgrade, and administer operating systems and application software in multi‑user client/server environments, including Windows NT.
• Provide network technical support by responding to IT help‑desk issues.
• Maintain cross‑platform inter‑connectivity for network services, authentication services, e‑mail services, and web services.
• Perform other duties as assigned.

Requirements

• High school diploma supplemented by ongoing technical training and/or certification programs specific to the hardware/software tools used at this location.
• Minimum of two (2) or more years of experience in the field.
• At least one (1) year of experience with DoD operational C4ISR solutions.
• CompTIA Security+ certification.
• Training in information assurance to DoD 8570.01‑M IAT Level II.
• Valid state‑issued driver’s license.
• Ability to communicate effectively with all levels of employees and outside contacts.

Qualifications

• Must currently hold a Top Secret/SCI security clearance.
• U.S. citizenship (required for Top Secret/SCI clearance at this location).
• Physical ability to lift up to 25 pounds, stand and walk for prolonged periods, and periodically twist, bend, and squat.

Skills

• Good understanding of network software such as Exchange and WorkFlow.
• Proficiency with the Microsoft Office Professional suite (Word, Access, Excel, PowerPoint).
• Knowledge of network topology, standards, and protocols.
• Hands‑on experience administering Windows XP, Vista, and 7 workstations as well as Server 2003 and/or 2008.
• Strong interpersonal skills and good judgment; ability to work independently or as part of a team.