Systems Administrator

About the role

THOR Solutions is seeking a Systems Administrator to support a DHS information technology support services program focused on cloud data management, information systems operations, and governance in Yorktown VA. This position performs system administration duties across headquarters and field sites, maintaining and updating relevant systems, addressing security breaches, and troubleshooting issues affecting systems and their functionality. The Systems Administrator troubleshoots and replaces workstations, telecommunications, and user peripheral equipment, and supports users with account access requests. The position also inspects and tracks IT equipment entering and exiting controlled spaces in accordance with security guidance and assists users with completion of annual security training requirements. Through these efforts, the Systems Administrator ensures reliable, secure, and available information systems that support the customer's mission.

Responsibilities

• Conduct system administration duties to support cybersecurity requirements, including updating relevant systems, addressing security breaches, and troubleshooting issues relative to systems and their functionality.
• Troubleshoot and replace workstations, telecommunications, and user peripheral equipment.
• Assist users with account access tickets and resolution of access issues.
• Inspect and track IT equipment entering and exiting controlled spaces in accordance with Information System Security Officer guidance.
• Assist users with completion of annual security training requirements.
• Support headquarters and field sites to maintain system availability, integrity, and security.

Requirements

• Bachelors degree in information technology, computer science, information systems, or a related discipline.
• At least four (4) years of system administration experience supporting government information systems, including maintaining and updating systems, addressing security breaches, and troubleshooting hardware, telecommunications, and peripheral equipment.
• Experience supporting user account access, equipment tracking in controlled environments, and security training compliance.
• Proficiency in Microsoft Office suite and Sharepoint.
• Knowledge of data governance and data framework compliance.
• Strong organizational and communication skills.

Qualifications

• Relevant system administration or security certifications (e.g., CompTIA Security+, Microsoft/cloud administration) preferred.

Benefits

• Paid Time Off (accrued)
• Paid Holidays
• 401(k) with employer match and Traditional/Roth options
• Medical Insurance (3 plan options)
• TRICARE Supplemental Coverage for TRICARE-eligible individuals
• Dental Insurance (2 plan options)
• Vision Insurance Plan (2 plan options