Systems Administrator
About Our Client
The organization operates a full-year private young adult transition program serving individuals aged 18-26 with autism, ADHD, and other learning differences. Addressing the challenge of supporting young adults with high-functioning autism and similar conditions, the program offers specialized services including a comprehensive curriculum, expert staffing, structured scheduling, and supported apartment living. It focuses on developing skills for independent living, college, and employment, drawing on over 40 years of experience helping young people with exceptional learning differences achieve productive lives.
About the Opportunity
The Systems Administrator is responsible for managing and optimizing the organization's core business technology systems, primarily administering the Salesforce platform. This role ensures technology systems are reliable, secure, and user-friendly, supporting various departments and leadership. It contributes to a multi-year Salesforce expansion initiative by enhancing functionality, improving workflows, and enabling effective technology use across the organization.
Responsibilities
- Administer and configure Salesforce including custom objects, fields, layouts, user permissions, and automations
- Manage Salesforce data quality, imports, exports, and third-party integrations
- Provide user training and support for Salesforce adoption
- Administer and support organizational software such as Google Workspace, Microsoft 365, LMS, and other SaaS platforms
- Coordinate with vendors and manage software configuration, troubleshooting, and licenses
- Partner with Marketing and external developers to maintain and update the website and digital platforms
- Identify and implement technology solutions to improve operational efficiency
- Support system integrations, API data synchronization, and automation of business processes
- Document system configurations and business processes
Requirements
- Experience in Salesforce administration and configuration
- Proficiency with Google Workspace, Microsoft 365, and learning management systems
- Ability to manage user permissions, software licenses, and vendor relationships
- Skills in troubleshooting software and website technical issues
- Experience with business process automation and system integration
Benefits & Perks
- Vacation time: 15 days for full-time employees
- Paid holidays: 13 days for full-time employees; holiday premium pay for part-time
- Paid sick and personal days accrued
- Medical, dental, and vision insurance
- Voluntary benefits including short and long-term disability, additional life insurance, child and spousal life insurance
- Dependent care and flexible spending accounts
- 401(k) with employer match up to 4%
- Tuition and continued education reimbursement up to $3,000 annually for full-time, $1,000 for part-time
- Wellness reimbursement ($200 per year full-time, $100 part-time)
- Employee assistance program covering child care, senior care, emotional health, legal, financial, and wellness resources
- Health advocate support for insurance and healthcare challenges
- Ongoing training and professional development opportunities
- Supportive and collaborative culture