Systems Administrator

The Systems Administrator at Sikorsky Credit Union plays a crucial role in supporting the credit union's systems, users, and third-party vendors. With over $1 billion in assets and a commitment to excellence, Sikorsky Credit Union seeks a detail-oriented individual who can deliver technical support and maintain core processing systems, telephony, and Microsoft 365 cloud services.

About the Role

This position offers an attractive work-life balance, competitive pay, and a comprehensive benefits package including paid-time off, medical/dental coverage, a 401K plan with company match, tuition reimbursement, and more.

Responsibilities

• Provides data queries and analyses to facilitate staff work and minimize system downtime.
• Liaises with third-party vendors for system procurement, implementation, and upgrades.
• Troubleshoots cloud-based VoIP and unified communications platforms, ensuring member communication.
• Patches and upgrades operating systems and third-party software to enhance security and resilience.
• Supports end-users through second-level helpdesk, ensuring smooth processes.
• Manages user privileges, groups, roles, and licenses using Microsoft Entra ID (Azure AD).
• Ensures compliance with Microsoft 365 security and compliance features like MFA, Conditional Access, and audit logging.
• Maintains a positive work environment by communicating professionally and adhering to the credit union's core values.
• Stays updated on industry trends and regulatory changes.
• Adheres to company policies and banking/credit union regulations.

Requirements

• Bachelor’s degree in a technical field or equivalent technical certifications.
• Minimum of 2 years of experience with UNIX and/or LINUX systems, virtual environments, and networking technologies.
• Familiarity with telephony technology.
• Proven ability to update operating systems and apply patches.
• Experience with Microsoft 365 administration, including Exchange Online, SharePoint Online, Teams, and OneDrive.
• Knowledge of managing identities and access using Microsoft Entra ID (Azure AD).
• Experience with Microsoft 365 security and compliance features like MFA, Conditional Access, retention, and audit logging.
• Excellent communication, organizational, and logical thinking skills.
• Ability to manage time and prioritize tasks effectively.
• Detail-oriented and able to communicate with various levels of technical expertise.
• Available for on-call and after-hours work.
• Able to travel up to 20%.

Benefits

At Sikorsky Credit Union, you'll enjoy an array of benefits including:

• Paid-time off
• Medical/dental coverage
• 401K plan with company match
• Tuition reimbursement
• and more!