Systems Administrator

About Scout Motors

We're carrying forward the heritage of one of the most iconic American vehicles in history—a brand dating back to 1960 that forged the path for future generations of rugged SUVs and trucks. Scout is more than just a brand; it’s a legacy steeped in exploration, caretaking, and hard work. We respect the past and future by electrifying and digitizing an iconic American brand, infusing it with innovation while creating a company that stands for its people and customers. Our vehicles are designed for work and play, featuring two powertrains: an all-electric option and the Harvester™ range extender with a built-in gas-powered generator, offering an estimated 500 miles of combined range.

At Scout Motors, we empower inclusive, entrepreneurial teams to innovate. Our employees are visionaries, leaders, and doers who collaborate to build better and drive change.

Responsibilities

• Administer and optimize Microsoft 365 services, evaluating system configurations, security settings, and operational requirements to improve performance, reliability, and user experience.
• Support virtual desktop (VMware Horizon/Nutanix) and end-user computing (EUC) environments by handling common user requests and first-level issues.
• Provide day-to-day support for business, engineering, and enterprise applications.
• Assist with SaaS application tasks such as account provisioning, license assignment, and access requests.
• Provide Tier 1 and Tier 2 support, escalating complex technical issues to senior administrators.
• Perform routine server maintenance and checks (updates, monitoring, and backups) to ensure system reliability and compliance.
• Analyze and resolve infrastructure, application, and server issues by evaluating system data, identifying root causes, and adapting technical approaches to restore service and prevent recurrence.
• Collaborate with the Security team to support smooth inter-departmental operations.
• Support network-related tasks to maintain reliable IT operations.
• Maintain standard operating procedures and other IT documentation.
• Evaluate and recommend technical solutions for infrastructure, collaboration, and endpoint management challenges, balancing business requirements, security standards, and operational efficiency.
• Identify recurring operational issues and implement process improvements, automation opportunities, and configuration enhancements to improve service reliability and user productivity.
• Partner with security, networking, engineering, and business stakeholders to assess technical requirements and develop solutions that support organizational objectives.

Location & Travel Expectations

This role is based at Scout Motors' corporate headquarters in Charlotte, NC, and requires 4-5 days per week in the office. Regular in-person meetings and events are part of the role, and occasional travel may be required to participate in company events.

Requirements

• Bachelor’s degree in Computer Science or equivalent (preferred).
• 4+ years of experience in IT support, help desk, or systems administration.
• Exposure to compute, storage, networking, and virtualization concepts, with a willingness to learn.
• Familiarity with virtual desktop (VDI) or end-user computing environments (a plus).
• Familiarity with cloud platforms and services, particularly Microsoft Azure and Microsoft 365.
• Exposure to scripting or automation (e.g., PowerShell) (a plus).
• Working knowledge of Windows and/or Linux basics.
• Basic understanding of identity and access management, such as Microsoft Entra ID.
• Ability to follow direction, work collaboratively, and communicate clearly.

We expect all Scout employees to demonstrate integrity, curiosity, resourcefulness, a positive attitude, and a growth mindset. You’ll thrive in a fast-paced, high-growth environment and take a collaborative approach to achieving ambitious goals.

Benefits

• Competitive insurance, including medical, dental, vision, and income protection plans.
• 401(k) program with employer match and immediate vesting.
• Generous Paid Time Off, including:
  • 20 days of planned PTO (as accrued).
  • 40 hours of unplanned PTO annually.
  • 14 company or floating holidays annually.
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders.
• Paid leave for bereavement, jury duty, voting time, or military leave.

Pay

This is a full-time, exempt position eligible for a base salary and participation in an annual performance bonus program. The final salary will be determined based on skills and experience. The initial base salary range is $110,000–$135,000.