Systems Administrator

About the role

We are looking for a Systems Administrator to support a mission-driven organization in Asheville, North Carolina. This position combines systems administration, network support, and hands-on desktop assistance for a multi-building campus serving approximately 300 onsite staff. The role is ideal for someone who can balance infrastructure reliability with responsive end-user support, especially in an environment where users may need extra guidance with technology.

Responsibilities

• Provide day-to-day technical support for staff across a large onsite campus, resolving hardware, software, and connectivity issues with a service-oriented approach.
• Manage the operation, maintenance, and lifecycle planning of servers and core systems to ensure stable performance and timely upgrades.
• Administer user accounts, access controls, and security settings across enterprise platforms, including Active Directory and related tools.
• Assist with the support and troubleshooting of network equipment, segmentation, firewall-related issues, and fiber-connected infrastructure.
• Maintain Windows and Linux environments, including virtualized systems running on Hyper-V and VMware.
• Support endpoint management for desktop systems and user devices, including Windows 10 environments and related peripherals.
• Apply corporate and local IT standards to system configuration, security practices, and daily support activities.
• Respond to urgent technology issues outside normal business hours when incident-driven or emergency situations arise.
• Provide technical readiness and onsite support for events and conferences that require dependable IT coordination across campus facilities.

Requirements

• Experience supporting Microsoft Windows Server environments and Windows 10 end users in an onsite setting.
• Working knowledge of Linux system administration and routine troubleshooting practices.
• Familiarity with virtualization platforms such as Hyper-V and VMware.
• Understanding of core networking concepts, including segmentation, switching, and basic firewall troubleshooting.
• Exposure to account security, permissions management, and administration within Active Directory.
• Ability to support users with varying levels of technical confidence through clear, patient communication.
• Experience working with enterprise hardware and infrastructure technologies, including Dell systems and fiber-connected environments.
• Familiarity with tools or platforms such as Citrix is beneficial.
• Must be legally authorized to work in the United States.

Benefits

• Medical, vision, dental, and life and disability