Systems Administrator
Pointwest-North America · Florida, United States · 3 wk ago
On-siteInformation TechnologyFull-time
Key Responsibilities
- Maintain and optimize Power Platform and SharePoint environments
- Troubleshoot issues, monitor performance, manage permissions
- Aid users with apps, workflows, and dashboards
- Collaborate on system upgrades and integrations
- Develop and maintain user guides, training materials, and technical documentation
- Deliver usage and performance reports
- Recommend improvements for functionality and efficiency
- Provide stellar support and act as a trusted resource across business units
Candidate Qualities
- Excellent communication and listening skills
- Strong analytical and creative problem-solving abilities
- Self-motivated with keen attention to detail
- Proven ability to multi-task and prioritize effectively
- Adaptable and open to feedback
- High integrity and a team-first attitude
Mandatory Requirements
- Education: Bachelor’s degree in Computer Science, Information Systems, or a related field — OR equivalent work experience.
- Experience: Candidates must demonstrate the following:
- Proficiency with SharePoint Online and/or On-Prem administration
- Experience supporting Power Platform apps (Power Apps, Power Automate, Power BI)
- Deep understanding of Microsoft 365 suite, including Teams and OneDrive
- Skill in troubleshooting complex systems and resolving integration issues
- Familiarity with governance/compliance best practices in Power Platform and SharePoint
- Comfort with network concepts, IIS Administration, and web app troubleshooting
- Experience using ITSM tools like ServiceNow
Preferred Qualifications
- Knowledge of IIS Administration
- Experience training users or conducting group sessions
- Ability to create dashboards and support lightweight automation using Power Platform
- Familiarity with FDOT or other public-sector IT environments