Systems Administrator

Responsibilities

• Supporting the computers, printers, copiers, scanners, software applications.
• Contribute to team effort by accomplishing related results as needed.
• Stay current with, and regularly communicates and mitigates material risks within area of responsibility.
• On-site and remote support of a Windows based computer network.
• Responding to general IT inquires, answering questions, creating tickets and troubleshooting issues.
• Maintaining a thorough understanding of the office setup and the equipment contained therein.
• Assists with system upgrades, implementation, and maintenance when required.
• Continuously stays up to date with systems changes and updates.
• Communicating with the technology team and other departments as collaboration requires.
• Guiding and supporting the implementation of new software and hardware.
• Performing other responsibilities as required.

Qualifications

• 5 + years of IT industry experience.
• 5+ years of working in a multi-site, widely distributed, office environment.
• Strong technical background, including working knowledge of network management protocols, networking architecture, authentication practices, access control systems, security cameras other physical security systems.
• Demonstrate technical knowledge of data systems security procedures and familiarity with systems hardware and software.
• Excellent customer service & communication skills.
• Exceptional understanding of each issue along with the ability to communicate between technical and non-technical people is a must.
• Multifaceted IT background with proven ability to hyper-task with daily operations while concurrently progressing short- and long-term projects.
• Keep abreast of industry security trends and developments, as well as applicable government regulations.
• Ability to multi-task, balance and prioritize multiple issues at multiple locations.
• Self-motivated.
• Able to work independently with little supervision.
• Able to work independently lift/carry supplies or equipment up to 25 lbs.
• Able to clear additional background checks for military base access.