Systems Administrator

The Systems Administrator is based in the United States and is a fully remote role. Key responsibilities include:

1. Maintain, support, and improve enterprise applications, servers, and infrastructure services.
2. Manage application and server backups across enterprise environments and cloud platforms, including AWS and Azure.
3. Install, configure, upgrade, monitor, and troubleshoot applications, services, and Windows/Linux servers.
4. Diagnose and resolve infrastructure issues, including server performance, operating systems, and application-related problems.
5. Manage operating system updates and patching activities using enterprise tools such as Azure Update Manager.
6. Develop and maintain PowerShell scripts to automate processes, reporting, and system administration tasks.
7. Manage cloud hosting environments, virtualization platforms, and highly available infrastructure solutions.
8. Maintain technical documentation, system diagrams, training materials, and operational procedures.
9. Organize technical inventories, equipment logistics, and hardware-related processes.
10. Provide responsive technical support and collaborate with internal teams to deliver excellent service.

Requirements include:

• Strong systems administration experience, technical expertise across enterprise environments, and the ability to work independently while collaborating effectively with distributed teams.
• 3+ years of experience supporting applications, servers, and enterprise technology environments.
• Experience managing cloud infrastructure, including AWS and Azure environments.
• Strong knowledge of Windows Server, Windows desktop operating systems, Linux systems, and Linux shell environments such as RHEL and Bash.
• Experience with PowerShell scripting for automation, reporting, and system management.
• Knowledge of server virtualization technologies and highly available/clustered environments.
• Familiarity with Microsoft 365, Azure services, and Microsoft technology ecosystems.
• Experience with troubleshooting hardware, software, cloud systems, and enterprise applications.
• Ability to create, interpret, and maintain technical documentation and system diagrams.
• Strong understanding of IT operations, infrastructure best practices, and customer support principles.
• Excellent communication skills, with the ability to collaborate with technical and non-technical stakeholders.
• Strong problem-solving skills, sound judgment, and the ability to manage competing priorities.
• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field is preferred.
• Tech certifications and experience supporting technology environments in education or mission-driven organizations are a plus.

Benefits include:

• Competitive compensation ranging from $32 to $43 per hour, depending on location, experience, skills, and other factors.
• Fully remote work opportunities with flexibility to support work-life balance.
• Medical, dental, and vision insurance options with flexible spending account opportunities.
• Generous paid time off, paid holidays, and scheduled company-wide breaks.
• Flexible schedules, including additional time-off benefits throughout the year.
• Retailer retirement plan with employer contributions and matching opportunities.
• Financial protection benefits including life, disability, accident, legal, and identity protection coverage.
• Education support, including tuition discounts and eligible education assistance programs.
• Wellness resources, counseling services, and access to digital wellness platforms.
• Opportunities to work in a collaborative environment focused on innovation, professional growth, and meaningful impact.