Systems Administrator

About the role

Join Integris, where integrity meets innovation, and people come first. As a nationally recognized Best Places to Work and a leader in future-ready managed services, we’re redefining how businesses experience IT. Our mission is to empower clients and employees alike through secure, strategic, and scalable technology solutions. We’re looking for a Systems Administrator who thrives in a culture of clarity, trust, and relentless execution—someone who believes IT is not just support, but a strategic advantage.

Responsibilities

• Initial contact for inbound phone and chat support requests.
• Provide support and maintenance of servers, network devices, and associated hardware and software systems for clients.
• Act as the first line of escalation for Support Technicians.
• Provide onsite support for Managed Services clients.
• Act as a secondary Client Relationship Manager; evaluate system performance and recommend improvements to enhance efficiency.
• Provide intermediate technical support and guidance to end-users and assist in resolving technical issues.
• Document system configurations, procedures, and troubleshooting steps.

Requirements

• Associate degree in computer science or similar field or 2 years of IT experience preferred.
• Network+ Certification or Azure Administrator Associate AZ-104 or equivalent on-the-job experience.
• Strong infrastructure and troubleshooting skills.
• Valid driver’s license.

Benefits

• Medical, Dental, and Vision Insurance.
• 401K Retirement Plan.
• Minimum 4 Weeks of Paid Time Off (PTO).
• Birthday PTO.
• Paid Holidays.
• Paid Time Off for Volunteering.
• Short-Term and Long-Term Disability Insurance.
• Life Insurance.
• Supplemental Insurance.
• Employee Assistance Program.