Systems Administrator
Get the care you need right where you work and learn. Our on-campus clinic offers comprehensive medical services for faculty, staff, and learners, ensuring accessible and high-quality health care. Patients can easily manage health information through our secure patient portal, where important records, including lab results, Tuberculosis (TB) test results, and immunization data are accessible.
About the role
Configures, tests, troubleshoots, upgrades/modifies, and maintains file, print, application, web, and database servers and related technologies, including hardware/software configuration and installation, operating system installation and support, security and configuration, backup strategies, business continuity strategies, and institutes best practices on modernizing systems in relation to changing technologies.
- Establishes metrics and monitors systems configuration(s) to ensure data integrity and optimum system performance metrics are obtained.
- Implements system architectural plans, design modifications, and ensures compliance with federal and university policies and standards.
- Provides experienced analysis and evaluates new capabilities and emerging technologies; implements new systems and improves existing ones while ensuring established protocols and procedures are followed.
- Applies comprehensive knowledge to bug reporting and isolation, test case authoring and refinement, automation scripts, and works closely with other teams (engineering, cross-functional, and cross-campus) to resolve problems.
- Documents systems administration practices and processes (testing, upgrades/modifications, issue/problem resolution).
Requirements
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
- Bachelor's degree (preferably in computer science or a related field).
- 2 years of systems administration or related experience.
- Experience with 1 or more scripting languages.
Preferred Qualifications
- Systems experience in a campus health setting within a higher education institution.
- Previous experience with Electronic Medical Record Systems.
Skills
- Proficient communication skills.
- Maintains a high degree of professionalism.
- Demonstrates time management and priority setting skills.
- Demonstrates a high commitment to quality.
- Possesses flexibility to work in a fast-paced, dynamic environment.
- Seeks to acquire knowledge in area of specialty.
- Highly thorough and dependable.
- Demonstrates a high level of accuracy, even under pressure.
- Thorough knowledge of virtualized computer systems, storage systems, backup systems, network systems, network protocol, and software interfaces.
- Ability to quickly troubleshoot and resolve moderately complex problems.
Work Environment
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Location: Indianapolis, Indiana
Benefits
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)