Systems Administrator

Responsibilities

• Provide O&M support for NIPRNET, SIPRNET, and JWICS system infrastructure supporting approximately 400 OMC users.
• Provide O&M support for Special Access System (SAP) infrastructure supporting approximately 150 users.
• Provide O&M support for VMware virtualized infrastructure comprising Microsoft Windows Servers and Red Hat Enterprise Linux operating systems.
• Develop, implement, manage, and maintain VDI for thick, thin, and zero clients and server virtualization technologies.
• Provide O&M support for SQL Database infrastructure.
• Provide O&M support for OMC server and desktop-based software applications.
• Provide data backup and restoration capabilities for NIPRNET, SIPRNET, JWICS, and Special Access Systems.
• Support replication of network file share volumes via Distributed File System with Replication (DFS-R) between NCR and NSGB locations.
• Provide support for storage area network (SAN) and encrypted file storage capabilities.
• Create and maintain standalone workstation images IAW DoD security standards.
• Provide systems recovery and repair operations employing industry best practices for troubleshooting and fault isolation.
• Maintain current computer inventory and surplus equipment records.
• Implement and validate system upgrades to guarantee longevity and operational readiness.
• Assist in testing and deployment of new applications and systems.
• Document all activities accurately in the ServiceNow ticketing system.

Qualifications

• Active TS/SCI security clearance.
• Demonstrated ability to independently apply advanced systems analysis techniques and highly specialized knowledge in enterprise systems administration including VMware, VDI, Windows Server, RHEL, SQL, and SAN across NIPRNET, SIPRNET, JWICS, and SAP environments.
• Expert-level knowledge of DoD STIG compliance, ATO processes, and multi-classification OMC IT infrastructure.
• Strong customer service orientation with demonstrated experience in mission-critical or classified IT support environments.
• Prior experience supporting a DoD or J6 or OMC customer environment is strongly preferred.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Good written, oral, and interpersonal communication skills; ability to present ideas in business-friendly and user-friendly language.
• Ability to conduct research into PC and software issues and products as required.
• Highly self-motivated and directed; capable of operating with minimal supervision.
• Keen attention to detail and rigorous documentation standards consistent with DoD compliance requirements.
• Team-oriented and skilled in working within a collaborative environment.