Systems Administrator

About the Role

The Systems Administrator provides technology services to faculty and students in the School of Film/Video, enabling the creation of innovative, non-conventional forms of film and video making. This role reports to the Lead Systems Administrator.

Responsibilities

• Design, configure, and test computer hardware, networking software, and operating system software; send hardware out for repair as needed.
• Configure, update, test, and maintain image creation, scripting, packaging, and deployment management tools to distribute disk images for all School of Film/Video workstations.
• Perform yearly packaging, testing, compiling, and installation of operating system and application software.
• Maintain server systems, network file systems, and administer account services.
• Maintain logs related to network functions, maintenance, and repair records.
• Plan, coordinate, and implement network security measures to protect data, software, and hardware.
• Maintain and monitor regular security and application software updates (e.g., OS patches, application and web browser patches, anti-virus, malware, firewall) on all server and workstation systems; perform approved system patches and updates.
• Perform routine network startup and shutdown procedures and maintain control records.
• Provide technical support for server room, classroom, and lab networking and infrastructure upgrades.
• Create and maintain end-user technical documentation and system administration documentation, including software and hardware inventory.
• Maintain the School of Film/Video's technical support ticketing/online resource website; respond to and assign tickets as appropriate.
• Perform data backups and disaster recovery operations.
• Coordinate daily operations with other School of Film/Video system administrators.
• Recommend changes to improve systems and network configurations; determine hardware or software requirements related to such changes.
• Monitor network performance to identify adjustments and future changes.
• Gather data on user needs to identify, predict, interpret, and evaluate system and network requirements.
• Maintain an inventory of parts for emergency repairs.
• Consult with CalArts IT regarding common software acquisitions, technical issues, and networking services.
• Attend regular staff meetings.
• Research new technology and stay abreast of current network, server, application software, and hardware developments.
• Perform other duties as assigned.

Qualifications

• Undergraduate degree or equivalent professional experience in a related field.
• Three years of relevant experience in system administration, preferably in an academic environment.

Skills

• Expertise with current Mac, Windows, and Unix operating systems; ability to master new versions as needed.
• Scripting and programming abilities desirable.
• Effective hardware and software problem-solving abilities.
• Excellent technical and communication skills.
• Ability to manage time efficiently and work under pressure while handling multiple duties.
• Ability to work independently, follow complex multi-part instructions, and adhere to established IT best practices.
• Ability to lift, carry, and push equipment up to 50 lbs.
• Proficiency in Microsoft Office, Google, and Adobe applications.
• Strong critical thinking skills.

Schedule

7.5-hour workday; 37.5-hour workweek.