Systems Administrator

About the role

We are seeking a Systems Administrator to join our IT team. Reporting to the Director of IT Operations, this role will spend approximately 90-95% of its time on broad, hands-on systems administration across Microsoft 365, Google Workspace, identity, endpoints, security tooling, SaaS and collaboration platforms, vendors, documentation, automation, and improvement projects. You will work alongside other Systems Administrators, Level 3 IT Analysts, and the Help Desk team.

Responsibilities

• Proactively identify operational risks and improvement opportunities, recommend practical solutions, and help implement platform rollouts, upgrades, migrations, integrations, office changes, and other approved initiatives.
• Administer Entra ID, Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, Google Workspace, and related identity, access, licensing, mailbox, group, and shared-resource functions.
• Administer endpoint management, patching, remote support, encryption, monitoring, EDR, and related security and operations tools across Windows and macOS devices; investigate alerts, failed automation, and recurring exceptions.
• Troubleshoot complex incidents involving authentication, permissions, mail flow, calendars, room systems, applications, endpoints, connectivity, SaaS platforms, and vendor integrations; identify root causes and turn repeat issues into durable fixes or runbooks.
• Use PowerShell and other appropriate automation to simplify recurring administration, reporting, deployment, validation, and cleanup while following practical testing, communication, documentation, and rollback practices.

Qualifications

• Bachelor's degree in a related field or equivalent practical experience, plus 4+ years of hands-on systems administration or infrastructure operations experience in a production business environment.
• Practical experience administering Microsoft 365, Google Workspace, Entra ID, Active Directory, identities, permissions, licenses, mailboxes, groups, and shared resources.
• Experience administering endpoint management, patching, EDR or antivirus, encryption, monitoring, and remote support tools across Windows and macOS devices.
• Strong cross-system troubleshooting skills and experience implementing technology changes, coordinating vendors, validating results, and documenting completed work.
• Demonstrated networking fundamentals and practical troubleshooting experience with TCP/IP, managed switches, VLAN tagging and trunk ports, routing, firewalls, VPNs, Wi-Fi, DNS, and DHCP.
• Familiarity with Azure administration and Azure Site Recovery or a comparable recovery platform, along with working knowledge of AWS, public DNS, certificates, automated backup and restore processes, and basic recovery testing.
• Working PowerShell skills, clear communication, practical documentation habits, sound judgment, and comfort operating in an evolving organization with changing priorities and responsibilities.

Preferred Qualifications

• Direct experience with Azure Site Recovery, Recovery Services vaults, replication policies, recovery plans, test failovers, and failback.
• Hands-on Cisco or Fortinet experience and experience supporting managed networks or infrastructure across multiple sites.
• Experience with Microsoft 365 and Google Workspace coexistence; endpoint, security, or monitoring tools such as CrowdStrike, Datadog, NinjaOne, or PDQ; or relevant Azure or AWS certifications.

Benefits / Perks

We believe in recognizing and rewarding our employees for a job well done. We offer growth potential for motivated individuals, competitive compensation, and a comprehensive benefits package, including:

• Medical, Dental, Vision, Life Insurance
• 401K Retirement Plan
• Paid Vacation Time
• Paid Holidays
• and More!