Systems Admin II (Full Time)

Nivagen is a global company dedicated to enhancing lives by developing and providing cost-effective generic prescription drugs and over-the-counter products for the North American market. For over a decade, we've remained steadfast in our commitment to core values of excellence, integrity, and respect for people. Our team collaborates to pioneer advancements in manufacturing, distribution, and quality control, ensuring a holistic approach to healthcare. Through vertical integration of the pharmaceutical supply chain, cutting-edge technology, and unwavering dedication to excellence, we continually strive to redefine medication accessibility and affordability.

About the role

The Systems Administrator II plays a key role in managing and maintaining complex technical systems, including on-premises and cloud-based services. This position supports daily IT operations and oversees various services provided by the System Services team, including application hosting, productivity tools, cybersecurity infrastructure support, and second-level technical assistance. Under the supervision of the Systems Services Manager, the Systems Administrator II ensures the efficient operation and reliability of critical IT services.

Responsibilities

• Serve as Subject Matter Expert (SME) on one or more technology platforms owned by the IT Operations teams.
• Produce system upgrade roadmaps for assigned technology platform(s) and execute plans.
• Produce, tune, configure, patch, and upgrade the operating systems of Servers and Workstations.
• Assess system performance and report to management.
• Monitor system backups, perform data restores, and troubleshoot as needed.
• Assess hardware and software vendors and third-party solutions, reporting significant findings to the System Services Manager.
• Produce Standard Operating Procedures (SOP) utilized by the System Services Team and Technical Support Services Team (TSS).
• Perform maintenance and troubleshooting on systems and workstations.
• Develop scripts to install applications, patches, and other routine maintenance tasks on Servers and Workstations.
• Develop and execute plans to ensure assigned systems are patched and compliant with approved software versions.
• Provide end-user support by following IT-established Service Level Agreements (SLA).
• May be assigned as an IT Process Lead within the System Services team.
• Serve on Project Teams as a Subject Matter Expert (SME) for respective areas of responsibility.
• Furnish technical assistance in system disaster planning and recovery.
• Develop and maintain system problem analysis and resolution techniques; examine and resolve system problems quickly and efficiently.
• Define development tools and procedures for daily operational support; uphold application activities that require specialized system programming.
• Assist with software product evaluation, including installation, testing, and technical support; support applications and operations with technical consultation and specialized programming.
• Maintain contact with applications and technical support personnel from computer vendors and other enterprises.
• Provide contacts within the enterprise with the help desk, application and operations staff, and occasionally with enterprise personnel outside of IT for troubleshooting and development of specifications.
• Furnish planning and technical support for enterprise installations both in central and remote facilities; provide network support for operations and the computing environment of technical support.
• Serve as a member of various employee committees; coordinate activities with other departments and work groups as needed.
• Provide backup for related positions as needed or assigned.

Requirements

Education/Experience: Bachelor's degree (B.A.) from a four-year college or university with two (2) years of related experience and/or training; or six (6) years of related experience and/or training.

Certificates/Licenses: Certifications from Systems Administrator I plus:

• Required:
  • Microsoft: MS-900
  • AWS: Cloud Practitioner, SysOps Administrator/Architect
  • CompTIA: Security +
  • Microsoft: AZ-900, SC-900
  • VMware: VCTA-DCV, VCP-DCV
• Must live or be willing to move to the Sacramento Metropolitan Region (approximately 40 miles' radius).

Skills

Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, co-workers, and vendors.

Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.

Computer Skills: Must be able to operate a personal computer and other various standard office machines and equipment necessary to complete duties. Must have considerable knowledge of system management, including system configuration, troubleshooting, security, resource monitoring, and the development of specialized programs. Must have knowledge of networking management, TCP/IP, DNS management, email infrastructure management, and Active Directory.

Benefits

• Pay range: $100,000–$120,000 per year
• Yearly bonus eligibility
• Medical, dental, and vision coverage
• Paid time off plan
• 401k savings plan