System Specialist III

About the role

We're hiring a Generalist Service Representative II to deliver top-tier technical service to our customers. If you thrive in a hands-on role where you solve problems, ensure safety, and keep critical systems running smoothly, this opportunity is for you.

Responsibilities

• Install, commission, and maintain customer systems following established procedures to ensure optimal performance
• Conduct preventive and corrective maintenance that maximizes equipment reliability and minimizes downtime
• Diagnose and repair technical issues onsite with a focus on safety, quality, and customer satisfaction
• Proactively identify customer needs and recommend solutions that drive service growth

Skills

• Active Listening — intermediate level; understanding customer concerns to deliver tailored technical solutions
• Customer Orientation — intermediate level; building trust through responsive and professional service delivery
• Installation — intermediate level; setting up systems accurately to meet operational specifications
• Commissioning — intermediate level; validating system functionality before handover to customers
• Preventive Maintenance — intermediate level; conducting scheduled inspections to prevent equipment failures
• Problem Solving — developing level; diagnosing technical issues and implementing effective fixes
• Technical Documentation — intermediate level; maintaining accurate service records and reports
• Time Management — intermediate level; balancing multiple service calls while meeting deadlines

Qualifications

• Technical expertise with the ability to work independently and apply procedures effectively
• Resilience and flexibility to handle dynamic field service environments
• Strong communication skills to engage customers and explain technical concepts clearly
• Commitment to safety standards and delivering high-quality service every time

Benefits

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

• Care for Yourself and Your Family: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
• Invest and Plan Your Future: competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
• Grow Your Skills and Career: performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
• Team Up in the Workplace: collaboration, recognition, sharing your voice, and an inclusive workplace.
• Support Your Community: volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

Pay

For this U.S.-based position, the expected pay range is USD 86,400 - USD 129,600 per year. This pay range includes base pay and short-term incentives. Individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.