System Specialist, Application & Integration

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

About the role

The DSV Systems Specialist is responsible for successful optimization and delivery of Warehouse Management System (WMS) processes to DSV Contract Logistics sites. The System Specialist delivers functional, technical, and business process expertise in multidiscipline project teams, ensuring high quality in time deliverables. Activities will be based out of one of the DSV Contract Logistics sites in the region.

Responsibilities

• Analyze and document client and business requirements.
• Design, configure, test, and implement WMS processes.
• Provide process optimization and improvement proposals based on business requirements.
• Train key- and end-users on designed processes and functionalities.
• Create functional designs for internal and external reports and documents.
• Create functional specifications for EDI integrations in cooperation with external parties and DSV Global IT.
• Keep track of and, where needed, escalate for on-time delivery of deliverables requested from DSV Global IT.
• Act as gatekeeper for warehouse process standardization.
• Provide regular scheduled project updates to internal and external stakeholders.
• Analyze complex issues and client cases and provide sensible generic solutions.
• Write functional specifications based on business requirements for application changes and improvements.
• Advocate and sell best practices and standardization to internal (and external) parties.
• Build and maintain relationships with internal and external stakeholders to understand and anticipate customer needs for specific projects.
• Other duties as assigned by management to support special projects, implementations, and process improvements.

Requirements

• High school diploma or general education degree (GED).
• 3 to 5+ years’ experience working in a project-based environment.
• Proficiency in one or more WMS and MS Office Suite.
• English language skills (reading, writing, verbal).
• Basic to intermediate mathematical skills to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
• Able to articulate and voice own opinion and sell warehouse process design.
• Readiness to travel – can be on short notice; able to travel domestically and internationally (including Europe).

Qualifications

• Bachelor’s degree in a relevant discipline or equivalent combinations of education and work experience preferred.
• Extensive knowledge of warehouse processes and supporting system landscapes.
• 1-3 years of experience with JDA WMS (dispatcher preferred) or other major WMS products.
• Experience with functional specifications for EDI integration.
• Experienced in working on small, fast-paced project teams.
• SQL proficiency is a plus.

Physical Demands

• Frequently sitting, bending, walking, and standing.
• Ability to lift, carry, push, or pull 21-50 pounds.
• Reach above shoulder, reach outward, squat, or kneel.
• Use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.
• Use computer and telephone equipment.
• Specific vision requirements include close vision and distance vision.
• Must be able to travel by plane and automobile.

Work Environment

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Pay

For this position, the expected base pay range is $100,000.00 – $120,000.00 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.