System Sales Representative- Commercial/ Residential

About the role

Eagle Fire Inc. is seeking a motivated and personable Security Sales Representative to drive new business within the residential and small business security market. This is an excellent opportunity for a self-starter with a passion for sales and customer service to grow their career with an established, expanding company.

Key Responsibilities

• Generate new sales opportunities within residential and small business markets through prospecting, referrals, networking, and lead follow-up.
• Conduct on-site or virtual consultations to assess customer security needs and recommend appropriate systems and services.
• Present, promote, and sell security solutions including alarm systems, access control, video surveillance, and related life-safety products.
• Prepare accurate quotes, proposals, and cost estimates, clearly explaining pricing, equipment options, and contract terms to customers.
• Act as the primary point of contact for customers within the assigned territory, resolving service concerns, identifying opportunities for expanded services, and ensuring overall customer satisfaction.
• Build and maintain a strong sales pipeline and maintain all sales documentation in the Salesforce CRM platform as required.
• Track and report sales activity and results as required by the VP of Sales and maintain sales production volume to support the region’s targets and objectives.
• Coordinate with installation and operations teams, providing follow-up support on proposals, submittals, drawings, and other materials related to service delivery.

Qualifications

• 2–5 years of sales experience required, ideally in security, alarm, home services, or a related field.
• Minimum two (2) years of college experience, or seven (7) years of experience in fire protection/security systems, or an equivalent combination of education and experience.
• Minimum NICET Level II certification in the applicable field required, or the ability to obtain Level II certification within the first year of employment.
• Strong communication, negotiation, and interpersonal skills with a customer-first mindset.
• Self-motivated, goal-oriented, and comfortable working independently to manage sales territory.
• Valid driver’s license and an acceptable driving record.
• Ability to pass a background check and drug screening.