System Operator / Kiln

About the role

The System Operator monitors and controls the electric distribution system for the Control Center to ensure safe, reliable, and efficient operations. This position is responsible for responding to outages, coordinating field personnel, and managing system controls through SCADA and related technologies. This role requires rotating shifts, including nights, weekends, and holidays.

Responsibilities

• Monitor and operate electrical distribution systems using SCADA and related systems
• Respond to outages and system abnormalities by dispatching appropriate personnel
• Perform switching procedures, including lockout/tagout and hotline tag protocols
• Coordinate system operations during maintenance, emergencies, and storm restoration
• Receive, document, and relay internal and external communications regarding outages and service requests
• Generate, process, and manage work orders and outage tickets
• Maintain logs, reports, and operational documentation
• Verify system performance and support outage management, GIS, CIS systems
• Provide member service support related to service orders and restoration efforts

Qualifications

• High school diploma or GED equivalent required
• Valid Mississippi driver's license required
• Ability to work rotating 12-hour shifts, including nights, weekends, and holidays
• Must be available for call-back work as needed
• Strong decision making, multitasking, problem-solving, and effective verbal communication (telephone and radio)
• Ability to interpret technical documents, maps, and system data
• Demonstrated commitment to safety policies and procedures

Preferred Qualifications

• Experience in electrical utility operations or control center environment
• Knowledge of electrical distribution systems
• Experience with SCADA, outage management systems, or GIS

Working conditions

• Work is primarily performed in a control center environment
• Ability to remain alert and focused on extended 12-hour shifts
• Occasional field visits may be required
• Ability to sit for extended periods and use computer systems continuously
• Must be able to communicate effectively and observe details at close range

Essential business and emergency responder status

During times of natural disasters, pandemics, or other unique situations, Coast Electric is designated as an essential business and/or emergency responder. All employees must be prepared to report to work and continue performing job duties and responsibilities at a job site or facility at any time in the event of an emergency consistent with essential business requirements or applicable local, state, or federal law.