System Integration Configuration Specialist

About the role

Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base.

Responsibilities

• Contribute to designing, configuring, and developing custom forms, templates, and workflows.
• Implement our Software as a Service (SaaS) platforms to best serve our clients.
• Configure client-specific functionality to meet each client's unique requirements.
• Produce clean, efficient code based on defined functional and non-functional specifications.
• Troubleshoot, debug, and upgrade existing software.
• Gather, evaluate, and document customer use cases and business processes.
• Create technical documentation for reference and reporting.
• Understand low-code platforms, relational database structures, and configuration methodologies.
• Contribute to the development of project reports such as Project Schedule, Quality Management Plan, Testing Plan, Conversion Plan, etc.
• Support the client and stakeholders in the planning and strategy discussions on the best approach for addressing risks and issues as they occur, in an effort to ensure that the project remains on schedule and within budget.
• Understand various software development life cycle methodologies and how they are used.
• Support business development initiatives, including RFP review and writing.

Requirements

• 2+ years of experience with COTS or SaaS solutions.
• 2+ years of experience in all system development life cycle phases using Agile, Waterfall, and/or Hybrid Agile approaches.
• Proficient in JavaScript or other common coding languages for system configuration, development, and troubleshooting.
• Familiar with JSON formatting and APIs, including how to implement and test them effectively.
• Participation in the implementation of integrated solutions to modernize legacy systems and/or mainframe technology through the development of n-tier-based solutions.

Qualifications

• Software: MS Office (Project, Visio, Word, Excel, SharePoint)
• Other Software Tools: MS Visual Studio, JIRA, Postman
• Coding Languages: JavaScript, C#, Python, or other common coding languages
• Technical: Service Oriented Architecture, TCP, FTP, SSH
• Databases: SQL, NoSQL, Oracle
• Methodologies: Waterfall, Agile, Scrum
• Standards: PMBOK, CMMI, Prosci OCM, IEEE, SEI

Desirable Certifications and Experience

• Bachelor’s degree in an IT or engineering field.
• Certified DevOps Project Manager (DevOps PM).
• Certified Scrum Master (CSM) or SAFe Certified.
• Certified Software Test Manager (CSTM).
• Certified AWS Cloud Practitioner.
• ITIL Certified.

Personal Attributes

• Outstanding written and oral communication.
• Highly self-motivated and directed.
• Excellent interpersonal and presentation skills.
• Strong analytical skills and detail-oriented.
• Ability to work independently and exercise sound judgment.
• Strong work ethic and the ability to simultaneously support projects with multiple deadlines and a high degree of accuracy.
• Continuous learner.

Working Conditions

• Office Setting.
• This position is hybrid with travel/onsite requirements.
• To be successful at PCG, you must:
• be available during your set working hours.
• have a safe, private, and distraction-free environment in which to complete your work, and
• be able to give your full attention to the completion of your PCG job duties.

Pay

$75,000 - $95,000

Schedule

Hybrid with travel/onsite requirements.

Benefits

As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Equal Opportunity Employer

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences.