System Implementation Specialist

About the role

Our partner is looking for a System Implementation Specialist based in the United States. This is a full-time role supporting technology implementation and system integration projects for public-sector organizations. You’ll help translate business and technical requirements into configured solutions, workflows, integrations, and reliable system functionality. The position combines software configuration, development, data analysis, documentation, testing, and client collaboration. You’ll work on complex initiatives involving modernizing legacy systems and implementing enterprise technology solutions. The role requires strong attention to detail, analytical thinking, and the ability to navigate complex regulatory and program requirements. You’ll collaborate with clients, stakeholders, and technology professionals while helping projects stay aligned with timelines, budgets, and quality expectations. This opportunity suits a self-directed technology professional who enjoys solving complex problems and delivering practical solutions with measurable public-sector impact.

Responsibilities

• Contribute to the design, configuration, and development of custom forms, templates, workflows, and system functionality.
• Produce clean, efficient code based on defined functional and non-functional requirements.
• Integrate software components and third-party applications as part of broader system integration initiatives.
• Troubleshoot, debug, update, and upgrade existing software and system components.
• Gather, evaluate, and document customer use cases, business processes, and functional requirements.
• Create clear technical documentation for project reference, implementation, and reporting.
• Apply low-code platforms and configuration methodologies where appropriate.
• Contribute to project documentation and reports, including project schedules, quality management plans, testing plans, and conversion plans.
• Support clients and stakeholders in planning and strategy discussions around risks, issues, dependencies, and implementation approaches.
• Help identify practical solutions that keep projects aligned with established timelines, budgets, and requirements.
• Apply appropriate software development lifecycle methodologies, including Agile, Waterfall, or hybrid approaches.
• Participate in system implementation initiatives involving integrated solutions and modernization of legacy or mainframe technologies.
• Work with project teams to support testing, integration, deployment, and overall solution delivery.
• Maintain strong communication with stakeholders while balancing detailed technical work with broader project objectives.

Requirements

• Bachelor’s degree or 5 years of relevant professional experience; a master’s degree in public administration, government-focused business administration, or a related field is preferred.
• 5+ years of relevant professional experience in technology implementation, systems integration, software development, or a related discipline.
• Ability to understand service delivery systems for programs administered by state agencies and monitored by federal regulators.
• Strong understanding of complex federal regulations and requirements relevant to public-sector programs.
• Strong Microsoft Office