System Financial Aid Coordinator

About the role

The System Office is seeking a Financial Aid Coordinator to provide expert support across all campus locations, focusing on financial aid processing. In addition, this role will review attendance information and work directly with the Academic Department to confirm accuracy. This role is part of the System Office Financial Aid Department and reports directly to the System Technical Financial Aid Manager.

Responsibilities

• Review daily receipts of Direct Loan and Pell origination and disbursement records and resolve any errors.
• Monthly receipt and Banner import of Federal Direct Loan statement files from COD.
• Review all paper checks related to student credit balances to ensure compliance with relevant regulations, including all student accounts with credit balances exceeding $3,000.
• Review attendance reporting for accuracy; working with campus associates when necessary.
• Assist the System Technical Financial Aid Manager, and System Office Financial Aid team, with other duties as assigned.
• Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Requirements

• Bachelor’s degree
• 0 - 3 years financial aid experience
• Proficient computer skills
• Excellent phone skills
• Cannot be in default on any Title IV loans
• Must