System Engineer

Position Summary

The Systems Engineer is responsible for designing, implementing, managing, and optimizing the organization's enterprise IT infrastructure across 30+ locations. This role ensures all core IT systems' high availability, performance, and security, including servers, virtualization platforms, storage, cloud environments, and enterprise applications.

Essential Job Functions

• Design, implement, and maintain enterprise IT infrastructure, including physical and virtualized servers, cloud platforms, and storage solutions.

• Develop and optimize hybrid cloud strategies (AWS, Azure, on-premises) to ensure scalability, security, and cost efficiency.

• Define system security architectures, including access controls, identity management, and compliance with best practices (NIST, ISO 27001, SOC 2).

• Evaluate and integrate emerging technologies such as AI-driven automation, containerization (Docker, Kubernetes), and Infrastructure as Code (Terraform, Ansible).

• Manage Windows Server and Linux environments, ensuring high availability, performance, and security.

• Administer and optimize virtualization platforms (VMware vSphere, Hyper-V, Nutanix) for compute efficiency and workload distribution.

• Implement backup, disaster recovery, and business continuity plans to mitigate risks and ensure uptime.

• Optimize enterprise storage solutions (SAN, NAS, cloud storage) to support business applications and data growth.

• Lead cloud migrations and optimization initiatives, ensuring a seamless transition to AWS, Azure, or hybrid cloud solutions.

• Automate system deployments and configurations using PowerShell, Ansible, Terraform, or Python.

• Develop and maintain CI/CD pipelines for infrastructure automation and self-healing systems.

• Implement and enforce system security best practices, including patch management, hardening, and monitoring.

• Work closely with cybersecurity teams to mitigate risks, enforce Zero Trust security models, and comply with industry regulations.

• Configure and maintain identity and access management (IAM) solutions, including Active Directory, SSO, MFA, and role-based access controls.

• Implement secure configurations and audit controls to support SOC 2, HIPAA, NIST, and ISO 27001 compliance.

• As an escalation point for critical system incidents, ensure rapid diagnosis and resolution.

• Provide Tier 3 support for IT operations, troubleshooting hardware, software, and network-related system issues.

• Conduct root cause analysis for significant incidents and implement corrective measures to prevent recurrence.

• Maintain detailed system documentation, including architecture diagrams, standard operating procedures, and incident reports.

• Work closely with IT leadership, security teams, developers, and business units to align system strategies with company objectives.

• Provide mentorship and training to junior engineers and IT support staff.

• Lead IT infrastructure projects, including new office setups, cloud migrations, and security improvements.

• Build relationships with vendors and service providers to ensure cost-effective, high-quality solutions.

Education & Experience

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).

• Industry certifications preferred, such as: Microsoft: MCSE, Azure Solutions Architect; VMware: VCP, VCAP; AWS/Azure: AWS Solutions Architect, Azure Administrator.

• 5-8+ years of experience in enterprise systems engineering, administration, and architecture.

• Extensive hands-on experience with Windows Server (2016, 2019, 2022) and Linux (RHEL, Ubuntu, CentOS).

• Strong knowledge of virtualization technologies (VMware, Hyper-V, Nutanix).

• Expertise in Active Directory, Group Policy, DNS, DHCP, and IAM solutions.

• Proven experience in automation and scripting (PowerShell, Bash, Python, Ansible, Terraform).

• Strong background in backup and disaster recovery solutions (Veeam, Rubrik, Cohesity).

• Familiarity with ITIL frameworks and best practices for change management and incident response.

Key Competencies & Skills

• Strategic Thinking: Ability to design and implement future-proof infrastructure strategies.

• Technical Expertise: Deep hands-on knowledge of enterprise systems and emerging technologies.

• Problem-solving: Strong analytical and troubleshooting skills in high-pressure situations.

• Project Management: Ability to lead complex IT projects from planning to execution.

• Collaboration: Works effectively across security, infrastructure, and application teams.

• Communication: Excellent verbal and written communication skills for technical and executive audiences.

• Adaptability: Thrives in a fast-paced, dynamic enterprise environment.

Benefits

• Paid Time Off, Floating Holiday, Volunteer Day, Parental Leave, etc.

• Carebridge Employee Assistance Program for All Full-time Members

• Medical, Dental, Vision

• Health Savings Account (HSA)

• Medical Flexible Spending Account

• Dependent Care Flexible Spending Account

• Life Insurance/Accidental Death and Dismemberment Insurance

• Short-Term & Long-Term Disability

• Pet Insurance

• Each team member has the potential to earn a yearly bonus based on the achievement of company goals.