System Engineer
About the role
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community.
Job Summary
Supermicro is seeking a System Engineer who can lead the development and integration of Twinpro/Multi-Node system products for the Telco Edge, Cloud and data center infrastructure. This is a key product management role focused on server product solutions where communication among remote teams and on-site product leadership for our development teams is critical to develop and enable operations to fulfill roadmap expectation.
Essential Duties And Responsibilities
- Develop product roadmap and lead the development and integration of Twinpro/Multi-Node system products
- Develop and deliver a clear strategy and partner closely with marketing, engineering, and business development to provide a complete server solutions to customers
- Leverage strong technical background to create technical product requirements for cloud/data center infrastructure solutions based on customer requirements, industry trends and business requirements
- Engage with customers at various levels including senior executives, engineering, and product marketing to convey our capabilities and vision, and understand their challenges and requirements
- Escalate critical issues to high level management and vendors for solution as needed
- Provide product trainings to internal teams, sales teams and customers
- Provide 3rd level customer (internal and external) support as needed
Qualifications
- BS or MS degree in EE or BA with 1+ years of related work experiences preferred
- Demonstrated ability in product marketing and/or product management role, must have managed a number of products from initial concept through development, launch, and end-of-life
- Strong knowledge with computer architectures and/or sales/product marketing business acumen
- Good presentation & communication skills is required
- Proficiency in using hand and power tools for hardware installation
- Excellent problem-solving skills and attention to detail
Pay
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.