SYSTEM ENGINEER

About the role

The Systems Engineer will oversee the entire IT system infrastructure, ensuring reliability, security, and compliance with HIPAA standards.

Responsibilities

• Implement, maintain, monitor, and upgrade IT system infrastructure including Microsoft Active Directory, Microsoft Exchange, VMWare ESX, Citrix XenApp, and enterprise storage.
• Ensure uptime, performance, reliability, scalability, security, and high availability of critical infrastructure.
• Develop, maintain, and test business continuity plans for core infrastructure.
• Perform, maintain, and test all system backups and restores.
• Create and apply industry best practices for managing geographically dispersed IT assets including servers, workstations, and mobile devices.
• Interface with subject matter experts in networking, security, etc. to improve infrastructure usability, efficiency, and stability.
• Support and mentor Desktop Support technicians.
• Assist in resolving escalated technical support incidents and perform thorough root cause analysis.
• Assess and recommend new systems and modules that influence purchasing decisions.
• Provide technical guidance to team members.
• Document technical requirements and processes.
• Conduct after-hours infrastructure maintenance on an as needed basis.

Qualifications

• Bachelor's Degree in Computer Science or similar field or 4 years of relevant work experience.
• Minimum 4 years experience working in corporate IT infrastructure including Microsoft Active Directory, Exchange, File Sharing, Print Server and related services.
• Minimum of 2 years experience managing enterprise virtualization platforms.
• Minimum of 1 year experience managing enterprise storage platforms preferred.
• Hands on experience with enterprise voice and video conferencing systems.
• Hands on experience with configuring and managing enterprise networking equipment.
• Knowledge of federal HIPAA standards related to computer security and privacy is a plus.
• Experience with thin app architecture and Microsoft SQL Server deployment preferred.
• Experience in health information technology industry preferred.
• Certifications in Microsoft, Cisco, security, cloud, and/or virtualization technologies is a plus.

Benefits

Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).