System Director HTM

At Baylor Scott & White Health, we promote the well-being of all individuals, families, and communities. As the largest not-for-profit healthcare system in Texas, we empower you to live well through our core values: serving faithfully, striving for better, supporting one another, and making an impact.

Benefits

Our benefits are designed to help you live well at every stage of your journey. Offerings may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

About the Role

Director of Health Technology Management (HTM) plans, develops, and implements all aspects of the biomedical engineering function for Baylor Scott & White Health (BSWH). This role oversees sourcing, preparation, use, and maintenance of biomedical electronic equipment, medical devices, and instruments across BSWH healthcare facilities to support patient care delivery and research.

The Director develops and implements a system-wide biomedical sourcing strategy, policies, procedures, and practices that meet service and quality standards while managing total costs. This includes evaluating and advising on new biomedical equipment and technologies, managing implementation, and monitoring efficiency, effectiveness, reliability, and costs.

The HTM team ensures biomedical equipment inventory and surgical supplies are maintained, repaired, recalibrated, and comply with inventory standards, including expiration monitoring, contamination prevention, sterilized handling, and packaging preservation. The Director also develops programs, processes, and tools to monitor internal equipment requests, forecast supply needs, and maintain service levels, focusing on continuous improvement of HTM processes.

Collaboration with leadership in supply chain management, logistics, procurement, finance, and other departments drives improvement in HTM processes across the BSWH system. The Director develops, implements, and communicates system-wide initiatives to evaluate vendors, set price controls, and prioritize cost-reduction goals by sourcing category, ensuring compliance with all safety, legal, and regulatory requirements.

This role translates and implements strategic plans and goals, makes final judgments on operational matters, and recommends policies and organizational changes. Erroneous judgments can impact the area's success, business unit, or overall organization. The Director plans and directs department operations, including staffing, processes, budgets, and costs, often overseeing one or more managers or supervisors.

Responsibilities

• Directs healthcare technology management (HTM) for assigned areas of responsibility within BSWH.
• Recommends and implements strategic and operational plans and goals for HTM programs aligned with BSWH business objectives.
• Develops and implements HTM policies, procedures, and programs to improve service quality, reduce turnaround times, increase equipment uptime, and reduce costs.
• Partners with imaging team members to review planned projects, quality assurance issues, and new equipment inspections impacting HTM resources.
• Establishes training needs and manages the selection and delivery of necessary training, including test equipment and tools to expand technical services.
• Directs and monitors work request processes from equipment users, ensuring timely response and resolution.
• Manages HTM improvement initiatives to enhance service and support capabilities for the equipment base at each assigned facility.
• Maximizes patient safety and compliance by supporting the proper use and performance of patient care equipment, ensuring adherence to all laws and regulatory requirements.
• Manages reporting for HTM equipment inventory, technical requirements, maintenance history, and equipment status.
• Identifies specifications and recommends the purchase of new imaging equipment, coordinating testing on new equipment under consideration.

Requirements

• Bachelor’s degree in healthcare administration, business, or a related field preferred (or 4 years of work experience above the minimum qualification).
• 5+ years of experience in health technology, biomedical equipment service management, facilities management, or a related area.
• 1+ years of experience in a leadership role.
• Knowledge of biomedical equipment, calibration tools, preventative maintenance, and equipment manufacturers.
• Knowledge of regulatory requirements and accreditation standards impacting biomedical programs.
• Knowledge of the healthcare industry and hospital operations.
• Exceptional verbal and written communication skills.
• Financial management and budgeting skills.

We believe that all people should feel welcomed, valued, and supported.