System Analyst/QA Manager

About the role

YSI is seeking a Systems Analyst to support the HR1 Medicaid project and will lead all Quality Assurance activities, ensuring deliverables meet state Medicaid requirements while coordinating closely with multiple state agencies, business teams, and external vendors. This role manages the full testing lifecycle, including designing the overall test strategy, planning, execution, reporting, detailed test data preparation, and overseeing End‑to‑End (E2E) testing.

Responsibilities

• Coordinate testing efforts with business teams to obtain user scenarios and test cases, organize meetings, support UAT, ensure proper test coverage and traceability, and perform test readiness reviews.
• Maintain defect management processes, validate data integrity across systems, ensure consistent QA documentation and standards, and conduct post‑test assessments to confirm resolution of issues.
• Identify risks early, partner with the PMO office for project oversight, and ensure strong communication across agencies, vendors, and project leadership throughout the HR1 implementation.
• Responsible for all System Integration Testing (SIT), User Acceptance Testing (UAT), and End‑to‑End (E2E) testing for the MMIS and MES modules, as well as testing of configured Commercial off‑the‑Shelf (COTS) applications, and the conversion and integration of data from other systems in Medicaid Enterprise Systems (MES modules and COTS products).

Requirements

• Significant experience managing defect triage calls with multiple vendors and tracking defects to closure in a timely fashion.
• Ability to understand project requirements and design, develop test cases and test data, verify software changes, and problem‑solve escalated issues while serving as liaison between developers and business users.
• Responsible for communicating and reporting to a variety of stakeholders about UAT results and progress, including test summary and execution metrics.
• Escalate and track UAT defects through resolution.
• Mainframes experience required.
• Track and maintain historical UAT testing information.
• Ability to meet deadlines with a high level of integrity, professionalism, customer service, and motivation.
• Significant experience managing UAT, defect triage calls, and coordination involving multiple systems, vendors, and teams.
• Experience with Teradata queries is preferred.
• U.S. Citizen or Green Card holder only.

Benefits

• 401(k)
• Health, dental, and vision insurance
• Life insurance
• Short-term and long-term disability insurance
• Paid time off
• Training
• Professional development assistance

Pay

Salary: $100,000-110,000 annually with benefits

Schedule

Location: 600 E. Broad St. Richmond, VA (Hybrid-3 days on site)