System Analyst IV (Epic Tapestry)

About the role

TekWissen is a global workforce management provider offering strategic talent solutions to clients worldwide. This temporary, remote assignment has a duration of 6 months with a pay rate of $60.00 - $65.00 per hour.

Responsibilities

• Build, configure, and program applications to meet user requirements for new and optimized workflows in designated software applications and systems.
• Implement new software applications and systems, perform upgrades consistent with project plans, technical specifications, and operations requirements, and provide proactive remediation of potential issues.
• Identify and diagnose issues in the supported application area and those impacting other application teams, then work to resolve them.
• Assess severity of issues and prioritize responses as appropriate.
• Test and validate software applications and systems to ensure proper operation, implementation of software design, and end-user acceptance.
• Analyze clinical or operational workflows supported by the assigned products and their relationship to the technical environment.
• Assist in developing project plans and details, applying principles of Project Management (e.g., project schedules, agile principles, budget, and status reports) to accomplish project objectives.
• Ensure documentation is provided for support, end-user training, and testing/validation. May provide implementation support with end users.
• Follow established protocols to ensure the safety and security of information system assets, processes, and data.
• Handle the most complex issues and problems across multiple platforms, possessing expert knowledge in impacted areas.
• Coach and lead others in acquiring knowledge, provide expert advice, and may serve as an evaluator of staff within the team.
• Provide leadership, coaching, and/or mentoring to a subordinate group; may act as a lead or supervisor.
• Perform other duties and responsibilities as assigned.

Requirements

• Epic Tapestry Certification.
• Experience with Tapestry Enrollment & Eligibility, CMS file exchange, letter build, and auto action build.
• Experience in testing.
• Experience with Medicare Advantage.
• General understanding of Premium billing, particularly how enrollment affects it.

Qualifications

• Bachelor’s degree + 6 years of experience.
• Associate degree + 8 years of experience.
• High School Diploma or GED + 10 years of experience.

TekWissen Group is an equal opportunity employer supporting workforce diversity.