System Analyst - Consultant

HEAG is a comprehensive financial aid consulting group with corporate headquarters in Wellesley, Massachusetts and consultants based across the country. We have been in business for over 35 years.

About the role

We are seeking System Analysts to join our consulting roster. Consultants may be assigned to internal training projects or external client work. Assignments may be long or short term, full or part time. Most assignments will be remote, but priority will be given to candidates who can travel.

Requirements

• Minimum of 5 years of experience as both a Director of Financial Aid and a Systems Administrator for one of the following Financial Aid Management systems: Ellucian Banner or Colleague, PowerFAIDS, PeopleSoft, Workday, Jenzabar or JFA
• In-depth understanding of at least one Financial Aid Management System, including:
  • FA System programming, data analysis, testing, workflow, reporting
  • Data integration and all system-level processes related to file imports and exports, student communications, awarding, verification, SAP, disbursement, withdrawal, R2T4, and reconciliation processes
• Knowledge of common integration, imaging, CRM, and/or reporting tools such as Informer, Argos, SQL, Web Focus, Blackbaud, Slate, Salesforce, Campus Logic, or similar tools
• Familiarity with federal and state regulations, and systems including:
  • COD system workflow, files, reports, and processes
  • ED Express system workflow, files, reports, and processes
  • NSLDS system workflow, files, reports, and processes
  • ED Connect
  • Batch transactions

Skills

• Data analysis capabilities
• Ability to analyze testing outcomes to determine additional programming needs
• Ability to identify chronological order of transactions and functions
• Ability to identify compliance risks and develop action plans for resolution
• Problem-solving skills
• Understand how to build, execute, and analyze data and transactions
• Ability to identify and catalog discrepancies resulting from data research
• Communicate needs and timeline for resolution of errors
• Strong organizational skills, including:
  • Track/log all programming changes, testing outcomes, and resolutions
  • Identify and catalog potential audit/compliance risks
• Ability to effectively multi-task and meet established deadlines
• Strong communication skills, including:
  • Demonstrated ability to communicate well with both technical and non-technical staff
  • Ask questions, document, and communicate answers
  • Document and share work performed and work still required
  • Effectively communicate with project management team regularly or as defined
• Learning and training abilities, including:
  • Ability to teach people at all different skill levels
  • Comfortable with public speaking and presenting
  • A lifelong learner who seeks to constantly improve their skillset and knowledge base