: System Analyst 3

Job Responsibilities

• Analyze business processes, identify pain points, conduct root cause analysis, and recommend business and technical solutions to improve operational efficiency.
• Elicit, document, and manage business requirements, user stories, acceptance criteria, use cases, process flows, and requirements traceability throughout the project lifecycle.
• Collaborate with business stakeholders, product owners, developers, vendors, and project teams to translate business needs into actionable technical solutions.
• Create and maintain process diagrams, wireframes, prototypes, mockups, and other artifacts to support solution design and stakeholder understanding.
• Decompose requirements into Epics, Features, and User Stories; document dependencies and align requirements with technical design specifications.
• Support Agile delivery by assisting with product backlog management, prioritization, sprint planning, and continuous process improvement initiatives.
• Develop and execute testing strategies, including test plans, test cases, regression testing, and User Acceptance Testing (UAT), ensuring solutions meet business requirements and quality standards.
• Cook up project activities and communications by facilitating meetings, documenting decisions and action items, managing multiple priorities, and providing regular status updates on project progress, risks, and issues.

Required/Desired Skills

• A minimum of 10 years of experience delivering business and systems analysis artifacts.
• 5+ years of experience as an Agile Business Analyst; strong understanding of Scrum concepts and methodology.
• Experience organizing and maintaining Product and Sprint backlogs.
• Experience translating client and product strategy requirements into application requirements and user stories.
• Proficient with defining acceptance criteria and managing acceptance process with development.
• Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server).
• Experience with Application Lifecycle management (ALM).
• Exceptional written and oral communications skills and the proven ability to work well with a diverse set of peers and customers.
• Experience in managing projects or workstreams independently.

Preferred Qualifications

• Experience using Team Foundation Server for agile software development and work item tracking.
• Ability to create low and high-fidelity wireframes to visually represent user flows and functionality.
• Experience building interactive dashboards and reports using Power BI Desktop.
• Strong experience in writing complex SQL queries for data extraction, transformation and reporting.
• Certified Scrum Master or Equivalent, experience running sprints & ceremonies.
• Ability to manage small-scale projects or workstreams independently.
• Experience using tools such as MS Project, JIRA, Confluence or equivalent.

Benefits

The Virginia Department of Transportation’s (VDOT) Information Technology Division (ITD) offers a competitive benefits package that includes:

• 401(k)
• health, dental, and vision insurance
• Life insurance
• short-term and long-term disability insurance
• paid time off
• training
• professional development assistance