System Administrators (Associate/Intermediate)

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud, and Mobility services. The company is quality and compliance-focused, certified in ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2022; CMMC Level 2 certified; and appraised at CMMI Maturity Level 3 for Services and Development.

About the Role

The System Administrator will provide IT support at the Clarksburg Local Network Enterprise Center (LNEC) in support of the Biometric Operations Department (BOD). This role supports the operation, maintenance, and security of Army Information Technology Portfolio (AITP) systems, including NIPRNET, SIPRNET, and Mission System Environments. This is an excellent opportunity for an early-career IT professional to gain hands-on experience supporting enterprise-level Windows environments and secure government systems.

U.S. citizenship and an active DoD Secret Clearance are required. This is a non-remote position with relocation incentives available.

Responsibilities

• Install, configure, patch, and troubleshoot Windows servers, workstations, operating systems, and enterprise applications in accordance with DoD security requirements and STIGs.
• Provide technical support for hardware, software, user account, and system-related issues across mission-critical network environments.
• Assist with administering Active Directory, Group Policy, Microsoft Endpoint Configuration Manager (MECM), and related enterprise services.
• Monitor system performance, availability, and security, escalating issues as appropriate and supporting timely resolution.
• Perform routine system maintenance, backups, recovery activities, patch management, and vulnerability remediation efforts.
• Create, modify, and maintain user accounts, permissions, and access controls in compliance with organizational and cybersecurity policies.
• Develop and maintain technical documentation, standard operating procedures, and system configuration records.
• Collaborate with network, engineering, and cybersecurity teams to support operational requirements and compliance initiatives.
• Support audits, inspections, and cybersecurity assessments by gathering information and maintaining required documentation.

Requirements

Associate-Level:

• U.S. Citizen with an active DoD Secret Clearance.
• IAT Level II certification or higher (e.g., CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, or equivalent).
• One (1+) year of relevant experience in systems administration, IT support, network administration, or cybersecurity.
• Basic understanding of Information Assurance (IA), cybersecurity best practices, vulnerability management, and system hardening.
• Experience supporting Windows Server environments, Active Directory, and enterprise infrastructure services.
• Microsoft 365 Certified: Teamwork Administrator Associate certification (or baseline certification required within six months of hire).

Intermediate-Level:

• U.S. Citizen with an active DoD Secret Clearance.
• IAT Level II certification or higher (e.g., CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, or equivalent).
• Four (4+) years of relevant professional experience supporting, administering, and troubleshooting enterprise IT environments.
• Ability to gather, analyze, and translate requirements into effective system designs and integrated technical solutions.
• Experience creating and maintaining technical documentation, standard operating procedures, and process guides.
• Experience developing and documenting system architectures, processes, and engineering plans, including performance management, capacity planning, testing, and validation.
• Experience conducting root cause analysis and resolving complex technical issues.

Preferred Qualifications

• Associate degree or higher in Information Technology, Computer Science, Cybersecurity, or a related field.
• Familiarity with Active Directory, Group Policy, system patching, software deployment, and endpoint management tools.
• Familiarity with RMF principles, STIG implementation, ACAS vulnerability scanning, IAVM compliance, and cybersecurity tools such as eMASS and Tanium.
• Proficiency with Microsoft Office products.
• Experience working in a Department of Defense (DoD) environment.
• Strong analytical and troubleshooting skills with attention to detail.
• Self-motivated professional capable of working independently and in a collaborative team environment.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Benefits

• Paid holidays and paid time off.
• Medical, dental, and vision insurance.
• Company-paid long and short-term disability.
• Life insurance.
• Referral bonuses.
• Relocation incentive program.
• Certification reimbursement program.
• Retirement plan.