System Administrator (TTO7)

About the Role

Que Technology Group, Inc., is seeking a Senior System Administrator to provide High Performance Computing (HPC) services in the form of HPC enhanced sustainment capabilities.

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in troubleshooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remain involved in the resolution process
• Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and install/load operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
• Support the design of systems, mission architecture and associated hardware
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware, applications and software integration

Requirements

• Bachelor of Science in technical discipline. Additional five years of experience may be considered in lieu of degree.
• At least ten (10) years of experience as a System Administrator in programs and contracts of similar scope, type and complexity.
• DoD 8570 IAT II level certification required.

Qualifications

Security Clearance: TS/SCI with polygraph required. Most recent polygraph must be within the last seven (7) years.

Benefits

• Competitive salary
• Company Medical/Dental/Vision plans
• Company-paid Short-term Disability, Long-term Disability, and Life Insurance
• Business/First Class travel upgrade for 7-hour or longer flights; company card provided for expenses
• Vacation/Personal days granted at 25 days per year
• Paid Federal Holidays – 11 days
• $5,000 Annual Professional Development Fund plus 40 paid hours if in class
• 401K with 6% company match; all contributions are immediately vested
• $10,000 bonus per employee hired based on referral
• Up to 3 paid Code Red days due to customer closure