System Administrator - MID

Responsibilities

• Helpdesk ticket resolution for end users at the Training Center.
• Independent work and direction from the Sr. Helpdesk position.
• Effective provisioning, installation/configuration, operation, and maintenance of computer hardware and software and related infrastructure.
• Technical research and development to enable continuing innovation within the infrastructure.
• Ensuring adherence to State policies, standards, and guidelines for system hardware, operating systems, software systems, and related procedures.
• Systems administration, engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.
• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Regular security monitoring to identify any possible intrusions.
• Daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
• Regular file archival and purge as necessary.
• Create, change, and delete user accounts per request.
• Provide Tier III/other support per request from various constituencies.
• Investigate and troubleshoot issues.
• Diagnose and recover from hardware or software failures.
• Cookordination and communication with impacted constituencies.
• Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities.
• Configure / add new services as necessary.
• Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.
• Maintain operational, configuration, or other procedures.
• Perform periodic performance reporting to support capacity planning.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
• Configure CPU, memory, and disk partitions as required.

Requirements

• Bachelor’s degree with 2 years’ experience or High School Diploma with 6 years related experience.
• Secret Clearance or eligibility to obtain a secret clearance.
• Security Plus certificate must be obtained within 90 days of hire.

Benefits

• Competitive pay and benefits packages.
• Health care, dental, vision, life insurance.
• 401(k).
• Education assistance.
• Paid time off including PTO, holidays, and any other paid leave required by law.

Pay

The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law.

Schedule

Not specified.

Qualifications

Not specified.

Skills

Not specified.

Benefits

• Health care, dental, vision, life insurance.
• 401(k).
• Education assistance.
• Paid time off including PTO, holidays, and any other paid leave required by law.

Pay

The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law.

Schedule

Not specified.

Qualifications

Not specified.

Skills

Not specified.