System Administrator - Level 4

Primary Responsibilities

• Administer and maintain internal IT infrastructure, endpoints, and corporate services across the organization.
• Own and improve onboarding/offboarding workflows, including identity provisioning and access lifecycle management.
• Provision and maintain macOS, Windows, and Linux systems for engineering teams.
• Define and maintain standardized workstation configurations across software, avionics, and hardware teams.
• Manage hardware lifecycle, including procurement, deployment, tracking, and inventory.
• Administer identity and access systems (SSO, SAML, SCIM, MFA, RBAC, VPN access).
• Manage MDM and device enrollment systems (e.g., Apple Business Manager, endpoint compliance tools).
• Support secure remote access infrastructure and workflows for distributed teams.
• Maintain and troubleshoot office and lab networking systems (Wi-Fi, VPNs, VLANs, firewalls, segmentation).
• Resolve operational issues across endpoints, SaaS platforms, networking, and infrastructure systems.
• Develop and maintain IT documentation, runbooks, onboarding procedures, and operational standards.
• Support implementation of security controls aligned with frameworks such as NIST 800-171 and CMMC Level 2.
• Maintain operational records and asset inventories supporting audit readiness and compliance.
• Identify and implement improvements to operational efficiency, security posture, and scalability.
• Automate repetitive workflows and improve infrastructure reliability and usability.
• Partner with engineering leadership to minimize interruptions and improve developer productivity.

Required Skills

• 5+ years of experience in systems administration, IT infrastructure, or operations roles.
• Strong experience with identity and access systems (SSO, SAML, SCIM, MFA, RBAC).
• Experience with endpoint management and MDM platforms.
• Strong troubleshooting skills across endpoints, networking, SaaS, and infrastructure systems.
• Familiarity with networking fundamentals (VPNs, VLANs, Wi-Fi, routing, firewalls).
• Experience supporting engineering or technical teams.
• Ability to operate independently and drive improvements with minimal oversight.
• Strong organizational and documentation skills.
• Ability to balance security, usability, and scalability.

Desired Skills

• Experience with Google Workspace administration.
• Experience with Apple Business Manager and MDM workflows.
• Experience with Microsoft Entra ID and Intune.
• Familiarity with Linux-based development environments.
• Experience with NIST 800-171, CMMC, or similar frameworks.
• Scripting or automation experience (Python, Bash, PowerShell).
• Experience scaling IT systems in startup or high-growth environments.
• Experience supporting hardware labs or mixed office/lab environments.
• Familiarity with aerospace, defense, or regulated environments.