Systems Administrator 4

About the role

The effort requires the maintenance and enhancement of an application and its underlying services/microservices while identifying future capability needs and eliminating overlaps. The team will continuously improve sustainment and development in order to reinvest resources to provide new capabilities and improve the effectiveness, quality, and robustness of the underlying technology.

Responsibilities

• Perform systems administration of desktop and server systems connected to local and wide area networks, including account monitoring, security, OS installation, and other local area system administration functions.
• Provide support for implementation, troubleshooting, and maintenance of IT systems.
• Lead day-to-day Operations & Maintenance (O&M) activities, including patch management and vulnerability remediation support.
• Support backups and recovery activities (validation/testing preferred).
• Perform account monitoring and access administration.
• Provide ticket-based Tier 1/Tier 2 problem identification, diagnosis, and resolution.
• Provide escalation support and communicate status to agency management and internal customers.
• Support dispatch of system and hardware issues and remain involved through resolution.
• Participate in developing and delivering training as requested by the government to support applications.
• Review documentation for completeness and accuracy; witness testing requirements; present IV&V results; troubleshoot technical issues; and recommend quality improvements.
• Configure and manage UNIX and Windows operating systems.
• Install and load operating system and application software.
• Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof.
• Troubleshoot, maintain integrity of, and configure network components; implement operating system enhancements to improve reliability and performance.
• Integrate new technologies into new and existing systems, including the transition and migration of corporate systems.
• Support RMF and SSP activities, including STIG implementation, POA&M management, ATO support, security control implementation, and policy/guidelines/SOP documentation.

Requirements

• Active TS/SCI with CI Polygraph.
• DoD 8570 compliant with at least one qualifying certification meeting IAT Level II or IAM Level II requirements (IAT Level II preferred; IAM Level II acceptable).
• Expert working knowledge of system administration interdependencies within a Service Oriented Architecture (SOA).
• Understanding of Linux (CentOS) environments.
• Understanding of Oracle environments.
• Ability to analyze and resolve complex problems associated with server hardware, applications, and software integration.

Qualifications

• Experience supporting systems under DoD/DIA Risk Management Framework (RMF).
• Experience working in a DevOps environment leveraging CI/CD practices (GitLab preferred).
• Experience supporting patch management and vulnerability remediation activities.
• Experience supporting backups and recovery, including validation/testing.
• Cloud experience supporting IaaS/PaaS (AWS, Azure, or GCP; multi-cloud a plus).
• Exposure to Xacta.
• Intelligence Community (IC) experience.
• 10+ years program/application operations experience.
• Strong prioritization and analytical skills.
• Strong risk management, communication, teamwork, and conflict management skills.

Skills

• Expert working knowledge of system administration interdependencies within a Service Oriented Architecture (SOA).
• Understanding of Linux (CentOS) environments.
• Understanding of Oracle environments.
• Ability to analyze and resolve complex problems associated with server hardware, applications, and software integration.
• Experience working in a DevOps environment leveraging CI/CD practices (GitLab preferred).
• Experience supporting patch management and vulnerability remediation activities.
• Experience supporting backups and recovery, including validation/testing.
• Cloud experience supporting IaaS/PaaS (AWS, Azure, or GCP; multi-cloud a plus).
• Exposure to Xacta.
• Intelligence Community (IC) experience.

Benefits

• Compensation Competitive fixed salary or hourly pay (based on experience, skills, location, and internal equity).
• Employee referral bonuses up to $10,000 per hired referral.
• Additional bonus opportunities for exceptional performance and contributions to business development and company growth (role-dependent).
• Health 100% company-paid medical premiums for employees and eligible dependents.
• Dental 100% company-paid dental premiums for employees and eligible dependents.
• Vision 100% company-paid vision premiums for employees and eligible dependents.
• Income Protection 100% company-paid premiums for short-term disability.
• Income Protection 100% company-paid premiums for long-term disability.
• Income Protection 100% company-paid premiums for accidental death & dismemberment (AD&D).
• Income Protection 100% company-paid premiums for life insurance up to $200,000.
• Retirement 401(k) with immediate vesting: 4% company match plus a 4% non-elective company contribution (8% total).
• Retirement 401(k) pre-tax and Roth options.
• Leave Up to 20 days of flexible paid time off (PTO).
• 11 paid floating holidays.
• Work-Life Balance Flexible work schedules, including flex time and compressed work periods (contract and project-dependent).